I recently visited Dr. Julie Kirchberger office with my disabled adult son, and I cannot express enough gratitude for the exceptional care he received. Dr. Kirchberger’s patience and compassion truly stood out. From the moment we entered the clinic, Dr. Kirchberger took the time to understand my son’s unique needs. She patiently answered all our questions, ensuring we felt comfortable and informed throughout the examination. Her expertise and professionalism were evident, but it was her kindness that left a lasting impression. As a parent, finding a healthcare professional who genuinely cares about their patients is invaluable. Dr. Kirchberger embodies compassion, empathy, and expertise. I highly recommend her to anyone seeking optometric care. After the exam, we were assisted by Lori in selecting the right pair of glasses. Lori was attentive to my son and made helpful suggestions based on the shape and size of his face with respect to the type of lens the glasses can accommodate. Dr. Kirchberger's and Lori's commitment to excellence shines through, and we are grateful for their outstanding service.
Thomas Turtle Opticians
About
Thomas Turtle Opticians is an eye doctor and optical shop in North Tonawanda, New York, located at 444 Payne Ave. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam and glasses & frames. The practice is in network with 11 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. Doctors at this practice include Sean T Turtle, OD, Michael J Cieri, OD, Julie M Kirchberger-How, OD and David T Turtle, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (716) 693-1280 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
444 Payne Ave
North Tonawanda, NY 14120
Get Directions - Phone
- (716) 693-1280
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 29
I have been a customer of Thomas Turtle for over 20 years. Dr. JK goes out of her way to ensure my lenses are dialed in to my liking. Great staff, customer service, and selection. Support your local business and visit Thomas Turtle for you optical needs.
I returned here after many years. I was sad when I had to leave because of my insurance, and glad to see the great service hasn't changed in the years I've been gone. Everyone here is very nice, and I feel like the optometrist and contact lens fitter both worked hard to help me understand my options for my eyes. Highly recommend!
Doctor Julie is the best optician I have ever had. She is willing to go the extra distance to make sure I have a precision prescription. And, her support personnel are excellent as well.
I've been a customer here for 8 years and my experience today made me decide it's finally time to look elsewhere. Honestly avoid this place if you can. The receptionist is rude everytime I'm there for starters. Whether on the phone or when you first arrive she makes you feel like such a burden. Dr Julie Kirchberger and the other doctor is extremely nice and very professional, however it is the experience you will get AFTER seeing them that is an absolutely turn off. One of the salesman, Chuck is THE WORST. Every single time I'm there even if there are other salesman I get stuck with him. He will harass you multiple times if you don't buy glasses there, and he even has said curse words in Italian to my mother when she chose not to get glasses here. Not everyone has the money to spend on glasses here. Online you can get amazing deals for the same glasses. When asking me where I get mine, he has tried arguing with me and getting visibly angry when I won't buy glasses from him. Chill out and give me my perscription, and let me make MY decision. Even when getting my glasses adjusted nearly a year later, Chuck had the audacity to start inquiring about where I got my glasses and how much I paid for them. He was able to tell based on the logo being on the lens, so even though HE KNEW THIS, he still had the audacity to ask and bother me about it. I don't need prices on glasses I already own. I understand you have a job to sell glasses, but you need to respect that people can go other places and they ultimately came here to get an eye exam. This has been a pattern for years and now I will be finding a new eye doctor. Maybe if the salespeople weren't guilting me or interrogating me everytime, I would have a better review to write.
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