Timothy Joyner OD Next To Walmart

The vision center customer service could use improvement. I ordered sample contacts at least a month ago. I went in last week to inquire about the status and I was told someone would call me the end of the day. A week later - no contact - and I stopped again today to inquire about the status. The ladies who were working tonight were short with me when I pointed out no one contacted me as they said they would and this is poor customer service. They wanted to justify why no one had continued me stating they were probably busy. Do better!

My wife and I both had eye exams at Walmart Denton md yesterday. For the most part, the exams went very well and we were satisfied with the pricing. Dr Joiner was the best ever! Very thorough, and professional. Answered all questions honestly. David was very helpful with setting my wife up with her new glasses. Would be 5 star if Annie had been more professional. She was very short with her responses and not completely honest!

Today, Saturday August 2nd, 2025, was my first time at the Denton Walmart Vision Center, and I was impressed. The staff is very friendly and most helpful. A big shout out goes to Dr. Joyner who examined my eyes. He's very personable, thorough and more than happy to answer questions and concerns one might have. Lest, I forget Diane and Cathy who work there. Both associates are gems, who are friendly and most helpful. I highly recommend Walmart Vision & Glasses Center with a winning team like them. Love my new Ray Bans!

For Years Anne has been there for multiple glasses I’ve purchased, this time Becca was outstanding and Anne was a bit rude and abrupt….NOT A FAN of Annie’s customer service at all!! Becca is also very helpful in many ways fulfilling all my needs! Kudos to Becca and highly recommended and appreciated! 😁🤗

I cannot thank Ms. Annie enough for her tireless efforts in dealing with my complicated insurance company, quickly processing all three of my children’s prescription glasses, patiently handling our boisterous entourage, and doing so with a positive, problem-solving, professional demeanor. Congratulations to Walmart on a great hire; give this lady a promotion!!! This is the most recent of many trips to this location and, year after year, they’ve provided excellent customer service for an outstanding experience.