I was told that my balance was paid I full before leaving the West Point location. Sent my wife to pick my prescription up after 4 weeks when I was initially told it would be 7-14 days. Now I am being told I have an outstanding balance of 170 and some change? Very unprofessional. And not helpful at all. Will definitely be going to cheetham from now on after she refunds me my money.
Troupe Family Optometry
About
Troupe Family Optometry serves patients in West Point and the surrounding part of Mississippi from its office at 254 East Street. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Superior Vision and Spectera (14 plans in total). Care is provided by Amanda Troupe, OD. The optical carries 36 frame brands. It is open 4 days a week. You can walk in without an appointment. Call (662) 391-2922 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
254 East Street
West Point, MS 39773
Get Directions - Phone
- (662) 391-2922
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Tuesday | 8:00 AM – 4:00 PM |
| Wednesday | 8:00 AM – 4:00 PM |
| Thursday | 8:00 AM – 4:00 PM |
| Friday | 8:00 AM – 4:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 103
I love the atmosphere!! I started seeing Dr. Troupe in 2018 when I moved to Tupelo. Although she’s located in West Point now, it’s definitely worth the drive. I trust her. Now my children see her. She had so much patience with performing my 18 months ago twin daughter’s exams. My 15 year old son enjoys having his exams done by Dr. Troupe as well. Her staff is wonderful!!!
I thought Dr. Troupe was fine. Had no issues once the visit started but had to reschedule my appointment once I arrived for later that day since she arrived late. I get it that stuff happens, but I would have preferred a phone call notifying me that she would be late and provide options rather than me show up and have to leave and come back. Just some communication things that could have easily made for a better experience. I gave it 3 stars because of this. Everyone was still very kind. Just am not a fan of having my time wasted when I had to take off of work for the visit.
The friendliest & quickest eye doctor appointment we’ve ever been to! I highly highly recommend! The staff couldn’t have been nicer to me and my little boys. They made my kids feel super comfortable during the exam. We will be back!
The ladies in this clinic are so personable and sweet! I really enjoyed talking with them throughout my visit. I witnessed them going above and beyond to help an elderly lady. The doctor is more hands on that any optometrist I’ve ever had. Definitely happy with my experience!
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