Tuttle & Sawmill Eye Associates - Sawmill Rd

Absolutely atrocious customer service. I’ve been coming here for 10+ years and can’t understand how horribly downhill things have gone. The eye doctor I worked with is great, but the staff is highly unprofessional in their communication with patients. They are rude, uncaring, and entitled. After 3 negative interactions in a row with 3 separate staff members I can say confidentially - if you are thinking about going to this location, don’t.

My experience was fantastic! Dr. Mihaly was very kind and thorough and very Informative. The girls working for him were so nice too. Deborah Adams

Average eye prescriptions today are $80-150. These rip-offs are $160. There is no way they are worth that much.

I made an appointment prior to church on Sunday, June 29th. Church ran a bit over due to the guest speaker for the weekend. I called the Sawmill location and said I would be ten minutes late. He stated there was no reason for me to show up if I could not be there on time. I would need to reschedule my appointment. That is a big pass for me as I decided to make an appointment with my local eye doctor.

Absolutely phenomenal experience! I just moved here from Cincinnati and had a better experience at this eye doctor. Dr. Mason was very thorough and gave me multiple contact lenses options because I’m moving into the XR range. I appreciated that he walked me through and ordered trials but also gave me a prescription for my normal ones while I waited. The office manager is extremely nice as well. The retinal imaging equipment is brand new and better than what I’ve experienced.