Twinsburg Eye Associates

I was very pleased with my visit to Twinsburg Eye Associates and purchased a new pair of glasses—long overdue. The gal who helped me choose my glasses was absolutely stellar. She was patient and helpful and spent time with me to review and eliminate the choices. I’m so looking forward to my new glasses (I fell and hit the right side of my head near my temple and bent my old glasses. I was able to use needle nose pliers to straighten the hinge and continue wearing them.). Highly recommend the team at Twinsburg Eye!

Would give 0 stars if I could. Do not go to this place. Do not call this place. I called them looking to get my son new glasses. They told me that they had the same exact frame, that we could swap his lenses to the new frames with no issues. I showed up there and they said they had no idea what I was talking about and just wanted to sell me new glasses all together. Don't waste your time, your gas or your breathe. These people are here to up-sell you and nothing more. Don't be fooled.

At 1st I thought they were going to be a great fit for my family until they weren’t. We all need glasses or contacts. They make it very hard to get glasses and need appointments for appointments. They weren’t even willing to give pricing without an appointment. When we told them we would need to go elsewhere they had zero cares. They do not care at their patients experience whatsoever.

I had an amazing experience at Twinsburg Eye Associates! The service was top-notch, and the staff was incredibly friendly and professional. From the eye exam to picking out my glasses and getting fitted for contacts, everything was smooth and hassle-free. They made sure I was comfortable and answered all my questions. Highly recommend!

I will never go there again, when I went there the lady just handed me the glasses, she did not adjust them to fit my face, she did not clean them she dropped the the sunglass clip on the floor and she just picked it up and handed it to me. The eyeglass case to one of the pair I purchased is for a different frame. They did not even include a cleaning cloth. Awful service. I will stick with Signature eyewear in Beachwood. (As for your response it's not true, the eye glass case is all together a different brand, and u were out of several things that day aparrently. And there is no excuse for not cleaning the lenses or the clip.)