U-M Kellogg Eye Center at Brighton Center for Specialty Care

Place is absolutely MASSIVE & hard to navigate where you're going the first few visits so it can seem a bit overwhelming. The doctors & nurses are AMAZING though. My toddler has had 3 appointments for his eye that liked to go on little side quests by itself & they were so great with him. They took the extra steps to make sure he was comfortable & not being overstimulated by being checked out & given eye drops to dilate his pupils. All around great & trustworthy place if you are needing an eye specialist! 10/10 highly recommend!

We only visited once so far but I definitely prefer this location over the Ann Arbor location. Ypsilanti as a second choice. Parking is pretty good. Ann Arbor has a more kid-centered main waiting room but is ALWAYS packed. This waiting room here was clean and there was much less waiting. We were 30 minutes early and they called us in at exactly our appointment time. We were seen promptly, almost no waiting in the room, staff was pleasant, and they gave her the dilation drops and then sent us to another waiting room. We waited about 15-20 minutes (it went by fast) and then finished up. We were out of there within an hour of our appointment time. If you're not enjoying the other Kellogg Eye Centers, I recommend giving this one a try!

Terrible practice as well as the one in Novi. Rude, not helpful can’t get an appointment even with an eye problem. Given incorrect diagnosis over and over. Save yourself the time and energy and not go to these locations. I can not speak about the Ann Arbor location. Here is a follow up to my post. I recently received a call from a receptionist that sounded half awake, Donna telling me that I needed to schedule a follow up per the doctor. I then explained that the PA denied me an appointment when I called 6 weeks earlier saying I was in pain. She then very abruptly hung up and left slandering comments in my portal that were untrue. This is typical Michigan medicine ophthalmology behavior and the reason I went to Henry Ford for help. Patient relations has been no help and nothing ever gets done when I have reached out. I have returned their calls and then received a letter but have yet to speak with a person. I think from this point on it will be in writing only and no more phone calls so I have documentation.

I went in to order glasses for my son and just went along with what the clinician decided for sizing even though I thought it was too big. I called back the next day to ask for the smaller size and was told “No”. Guess what the glasses were too big and a month later, still waiting for be glasses to be replaced. No ownership, no apology. I’ll never be back.

I have been a loyal patient of this Brighton location and they have never let me down! Recently I've had a chance to get my new prescribed glasses and the gentleman working at the optical shop really showed he cared for your needs! Very nice and friendly.