The experience at the reception desk was not the best. I believe that customer service should be characterized by friendliness and patience especially when it comes to adjusting glasses, given that every customer has different needs (not to mention that the frames were crooked). Unfortunately, the service I received from Gilberto fell short of expectations.
About
Van Eye Optometry is an eye care practice in Hialeah, Florida, located at 18100 NW 57th Ave. This is an exam-focused practice; it does not list an optical shop, so bring your prescription elsewhere for frames. Listed services include comprehensive eye exam and contact lens fitting. The practice is in network with 2 vision plans, including Superior Vision and MetLife. Doctors at this practice include Richard Van, OD and Karla Delgado, OD. It is open 6 days a week, including Saturdays. Walk-ins are accepted. Call (786) 746-9296 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
18100 NW 57th Ave
Hialeah, FL 33015
Get Directions - Phone
- (786) 746-9296
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 6:30 PM |
| Tuesday | 10:00 AM – 6:30 PM |
| Wednesday | 10:00 AM – 6:30 PM |
| Thursday | 10:00 AM – 6:30 PM |
| Friday | 10:00 AM – 6:30 PM |
| Saturday | 10:00 AM – 6:30 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 186
Excellent Service!!!! I came in with a missing screw on my glasses, and Gilberto helped me very well. He did amazing customer service. Recommend 100% this optical
Office was very clean and good atmosphere. Appointment time was kept, employees were very helpful and polite. Doctor was very informative and did not rush. Gilberto at was excellent, took his time, was informative and helpful. He’s one of the best parts of the place.
Best experience ever.. I been using glasses for many years now and coming to this location it’s amazing… all the staff are friendly and eager to help and make you feels comfortable… I never experienced a service like this one.. will be my place for now on .. strongly recommend. Dr Isabella Lozano take an extra step doing her evaluation… definitely she love her job. Kudos to Boris the manager, Vilma, Gilberto .. but to be honest all of them go above and beyond for every client. Thanks you guys for all you do .
Vilma was such a welcoming and helpful associate! She walked me through all the steps and assisted me in getting to the perfect pair of prescription glasses I came in looking for. 5/5 stellar customer service!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.