Everyone was very friendly and professional, but I did not like my prescription. I didn't feel like the changes made were explained to me, (My husband looked at the prescription and told me I had "reading" glasses for the first time and I had no idea). And when I called to say I didn't like them, I was told to wait until my eyes adjusted. (I believe that is fairly standard). My eyes mostly adjusted, but every morning I put them on I would have to adjust again. When I put my old glasses on one day I realized there was no adjustment in the morning and I have not gone back. So now it's too late with the insurance to go back to my old prescription and I just feel kind of like I am back where I started but short a couple hundred dollars on frames that I won't use.
Vision Care Associates
About
Located at 810 Clairton Blvd Ste 200 in Pittsburgh, PA, Vision Care Associates is an eye doctor and optical shop serving the Pittsburgh area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. VSP, EyeMed, Davis Vision and Superior Vision are among the 11 vision plans accepted. 9 doctors are listed here, including Gerald Bell, OD, Ryan Centar, OD and Jennifer Gipp, OD. The optical carries 36 frame brands. It is open 5 days a week. Walk-in visits are welcome. Call (412) 653-3000 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
810 Clairton Blvd Ste 200
Pittsburgh, PA 15236-5505
Get Directions - Phone
- (412) 653-3000
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 8:00 AM – 3:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently open — closes at 6:00 PM. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 47
I was their about a month ago & the lady with the black hair was rude and had an attitude problem when I tried to tell her that I already felt the form out, then what did she do is asked the questions I already answered. The ladies that measure your eyes were very nice & the Doctor was very nice. They need to advise this lady that the customers pay her salary. I am not sure if she was being rude because I am African American. One Bad Apple can spoil the whole bunch.
Called front desk to get a copy of the scripts the lady at the front desk said to me well didn’t we give you a copy when you left. Um excuse me losing it. Her entire attitude was funky. She was rude and even though I like this doctor. I probably won’t return.
Excellent Staff, accommodations, expertise, personally welcoming, trust their knowledge and help always! Would definitely recommend to all. Many Thanks!
The customer service number is the same number that refused to discuss the matter and hung up on me twice. Wife and I both bought glasses. One pair was ordered incorrectly and they completely screwed up billing to our Medicare cards. After all the B.S. and a trip back to try and correct, they took off the price of one of ours tests as a discount for all the trouble they caused. Two months later we get a bill for the discount. Called the Pleasant Hills office to complain and I was hung up on twice. Said they are not going to discuss the issue. Two customers lost
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