Vision Care Associates

Very pricey especially for glasses. Almost $500 to get new lenses (already had frames). They originally said it would be $300 because they failed to inform me that they submitted $200 of the price to my insurance (which if I would’ve known they did that I would’ve told them it would be denied as my insurance doesn’t cover glasses). After paying $150 and then waiting for a month for my glasses when they said it usually takes 2 weeks, I had to pay another $342! Insane prices and it’s better (and cheaper!) to drive an hour to Sioux Falls and back.

Dr Amy and her assistant is great but when it comes to ordering glasses take your prescription somewhere else they were in a big hurry to get me to choose and then waited a week to order even though I paid up front! Today when I finally got my glasses they were very rude and seemed like they didn't want me in there I've been getting a run around for a week from them! If I could of got some of my money back for bad service that would of been awesome but I also would of given them a 0 star as well poor on the front service great for amy

I had frames break after less than six weeks of use. Took them in and was told they would be covered under warranty & they would have to order them so it should be about two weeks. That was February 9th. As of April 4th, I have not received my replacement frames and they still have the lenses since they kept everything. Anytime I call, I am told they will check on it and call me back. I have never received a call back. We will be taking our business elsewhere.

I was referred here by a friend a couple years ago and it has been good until now. I got my eyes checked a couple months ago then returned my glasses for a prescription change after a couple days because I could not see clearly at work. They corrected my prescription but unfortunately I dropped my glasses and scratched one lens right in my field of vision shorty after. I returned to the clinic and was told I could use the warranty, when I returned to pick up my new lenses I was charged $325. I was told that it was my insurance yet I thought it was warranty which has nothing to do with insurance. Then I mentioned I only need one lens but was told it’s the same price for one lens or two. I have spent a lot of money on glasses for myself and my family over the last few years and unfortunately we won’t be supporting this clinic anymore. I want to support small home town businesses but no one wants to be ripped off after years of loyalty and paying higher prices in an attempt to support our local home town.

Been going for years and years, times got tough i couldn't afforded the contacts with the exam. I drive truck so im hardly ever home i happened to be lucky enough to get in an appointment right away but couldn't afford it all. They turned me away, vermillion is suppose to have that small town vibe especially with people who've lived here there whole life. I couldn't believe they wouldn't work with me, or let me in for the appointment to at least get that done so i don't have an idle semi costing me more money.. won't come here anymore i was sad to be treated that way after years of loyal service..