Visionworks

Professional, courteous, helpful staff. The store is laid out to easily find frames that you like or would like to get on. Huge selection! Very clean store. If you're looking for new glasses, I highly recommend using Visionworks in North Star Mall

Amazing experience, my glasses were in shabby shape and they were so kind and able to help me fix them up right there, on the spot. I would definitely recommend this location! Their glasses selection is pretty extensive and solid too

Took care of me and my 2 kids fairly quickly. Answered my questions. We were able to reference data from orders made prior years.

Shout out to Maria she definitely delivered. Vision Works has such a wide variety just awesome. I was done selecting my glasses in 10 minutes. Maria took over from there she definitely knows her job and what the customer is seeking. I just can’t thank her enough for her Superb customer service.

I wouldn’t say the store manager (i think) was rude but it’s a combination of ignorance and arrogance that makes the compound ignorance she is suffering from. The thing that jammed in her reasoning and made her so defensive and aggressive at the same time. But that’s the way how things going inside the lab, I had to go to the store 3 times after 3 weeks of the day I put my order in. And still hasn’t got the glasses i should be having. One thing the management should be aware of is that they could get all the approvals in the world but if they don’t have the customers’ approval then they will be out of business. I requested not to reply this review because it will only make it worse, yes I got a reply and guess what, I did as they requested in the reply and… nothing happened. Just like how the management run the company. It’s like the experiment when they put the frog in water and start to increase the water temperature until the frog got boiled, As frogs can regulate their body temperature. The market is increasing the temperature and the management can’t see that. 2/17/2025 and I haven’t been contacted by customer service nor having the safety glasses sideshields that come with it.