This place goes the extra mile to make sure you are happy with your purchase. While the services here are not cheap, you are paying for top quality. The doctor takes his time to make sure your prescription is tailor made to what you use your glasses and contacts most for. Stella was super helpful in picking the correct frames. She even allowed me to swap my frames out after purchase when i realized a different color would go better with frames I chose. You get what you pay for...and this place is the personification of that. I am sure you can find a cheaper place to get glasses and contacts, but you wont find a better one.
About
Vista Site Eye Care serves patients in Brooklyn and the surrounding part of New York from its office at 5144 Kings Plaza Mall. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, Spectera and MetLife (4 plans in total). Doctors at this practice include Dmitri Bondarenko, OD and Gary Eppel, OD. The optical carries 36 frame brands. It is open 7 days a week, including weekends. You can walk in without an appointment. Call (718)253-0100 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
5144 Kings Plaza Mall
Unit 128
Brooklyn, NY 11234
Get Directions - Phone
- (718)253-0100
- Languages spoken
- English, Russian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 11:00 AM – 6:00 PM |
| Tuesday | 11:00 AM – 6:00 PM |
| Wednesday | 11:00 AM – 6:00 PM |
| Thursday | 11:00 AM – 6:00 PM |
| Friday | 11:00 AM – 6:00 PM |
| Saturday | 11:00 AM – 6:00 PM |
| Sunday | 11:00 AM – 6:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 361
Tonya and Cindy were professional, kind, and a breath of fresh air! They truly gave exceptional customer service and paid attention to our needs. Tonya went above and beyond to ensure we had all the information we needed. Definitely coming back!
Staff were accommodating. I was clear that I just needed to update my prescription. The doctor on site seemed annoyed that I wasn’t purchasing glasses from them. He asked where I was getting them, and when I told him, he berated the company and said they use cheap materials. During the exam he came off as impatient if I asked to repeat options, which was odd because there weren’t any other patients waiting. I’ve had a different doctor each time I’ve had an exam. Each has been fine until this visit. This doctor just wasn’t friendly or accommodating. I guess it’s a crap shoot when you get your eyes examined in a mall.
I had an amazing experience at this optical store. The moment you walk in, you feel welcomed and genuinely cared for. The team is professional, attentive, and truly passionate about helping you find the perfect pair of glasses. The selection of frames is beautiful and diverse, with excellent prices. Choosing glasses felt like an exciting journey — seeing myself in different styles and getting honest, thoughtful guidance along the way made all the difference. A very special thank you to Emma and Stella for their exceptional professionalism, patience, and warmth. They made the entire experience memorable.🌸🌸🌸
Had a great experience at this eye care shop! The staff was professional, friendly, and really took the time to help me find the right contact lenses and glasses. The eye exam was thorough, and they explained everything clearly. The selection of frames was excellent, and I’m very happy with both my glasses and contacts. Fast service, great quality, and top-notch customer care — highly recommend!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.