Walmart Vision Center

THE OPTOMETRIST OFFICE ASSISTANT WITH THE DISHEVELED DYED BLACK HAIR- everytime I go in there she is hostile and has an attitude. I have manners and was raised right, when I walked in she was busy on her computer didn’t acknowledge me so I waited till she was done then she just stared at me until I SAID HI. So she can’t even greet someone. Then she cut me off and said “to cancel and reschedule”. I was clarifying appointment date and insurance alignment as one of the insurances got dropped. I stated this wouldn’t be reflected in time for her appt, so I was seeing if I NEEDED to reschedule and if there was availability. She conversed as if she was looking at dates. I stated my availability and said please and thank you, she then starts doing a bunch on the computer, just like last time and printed off a sheet, showing me my daughter had been “DOWNGRADED” to said insurance plan. ( not downgraded but a different insurance plan thank you, and pointed out the previous dropped insurance was still displayed (I had already stated as such). So I said so you can’t reschedule until the dropped insurance is reflected, yes. Ok 🙄😒 Her attitude is just so off putting, I found a different office to take my business to. Funny how she is all smiles and pleasant with my husband, it’s giving PICK ME. Based on reviews, seems I’m not the only one.

I saw Dr Amee Patel today for an eye exam. The vision center was very busy and I was told that before I sat down that they were running late. After I was seated for ten minutes they told me she would see me soon. A few minutes later Dr Patel came out to get me. She once again apologized for running late. She's an extremely nice person, I felt comfortable immediately. She did my eye exam, we chatted about my vision and she said she felt my eyes were quite healthy. She gave me a copy of my new prescription and again, she apologized for my wait. I would not hesitate to go back to her, she was thorough and I really felt she cared about what she was doing. If you're looking for an optometrist, look no further. She's awesome.

We came here to purchase our glasses and Eve was so, so helpful. She was patient and very informative and I never felt pressured. When it came time to order, she worked hard to make sure we were getting the most bang for our buck and we ended up getting contact lenses for my son at the same cost as just his glasses would have been. The day we went to pick up our glasses, Dwight assisted us and did a great job as well. Eve was assisting other customers but remembered us and took time to check in and make sure we were satisfied. We will definitely return in the future.

Eve was such a huge help. Not only did she recommend great frames that fit our individual styles and have shapes, but she made sure we got the best deal possible as well. She made sure we left as happy as possible, and without breaking the bank. I'd come here again in a heartbeat. Five stars!

I hate leaving bad reviews but, I just want to warn anyone so this doesn't happen to you... My husband and I had appointments for eye exams and glasses today...The woman in the office and the optometrist were absolutely wonderful (the star is for them only). They were friendly and very knowledgeable. After the appointment we were informed that the eyeglass center would not reopen for about two weeks. The man who answers the phone and makes the appointments should have advised us that; due to a change in companies, they have NO GLASSES and when I made the appointment, I specifically asked him if glasses would be covered by my husband's insurance to which he said "yes". WHAT IS THE POINT OF AN EYE EXAM IF YOU CANT GET GLASSES?! Had we been informed we would have made the appointment elsewhere! After we got our prescriptions, I wanted to order glasses online but, you need the "pupil distance" (PD) in order to get the right lenses. So, I called asked if we came back would they at least give us that. I was told that's something the eyeglass department does...REALLY????!!!!