Walmart Vision Center

UPDATE I called to get my appointment set because I couldn’t make my initial appointment Friday. Staff was very friendly and made it for the very next day and I was in and out super quick. While I may have had the hiccup in getting things moving, that staff here really is helpful and trying to do the best they can. Changing my grade from 2 stars to 4. Original post: Love the doctor whose practice this is. Her staff doesn’t meet my expectations unfortunately. I recently went in for new contacts coming from a LensCrafters. After my initial exam I was called about a week later and was told they were ready to be picked up. I went in today and was just now informed I needed an appointment with the doctor to get them. Nearest available time is next week on a Friday. Wish I would’ve known this before I drove 15 minutes up there. otherwise a good place to receive eye care, just make sure you ASK QUESTIONS before you just agree to pick something up.

Our experience at the Vision Center was excellent from start to finish. The team was extremely professional, organized, and welcoming throughout our visit. They were able to serve all three of my children during one appointment, which made the process very efficient for our family. The staff took the time to clearly explain the pricing options and were very kind and patient while helping each child choose their glasses. The glasses were ready exactly on the date they promised, and the pickup process was quick and easy. Each of my children adjusted to their new prescriptions comfortably, without the difficult adjustment period that can sometimes occur. They were especially excited about their transition lenses, which work well in the sun and also transition effectively for screen use. Overall, it was a very smooth and positive experience, and we truly appreciate the professionalism and care provided by the entire team. I recommend this location for anyone, especially families.

Had a nice experience at this location. They have a better selection of frames that are more affordable than most places. The staff are patient and nice. They greeted upon entering and waiting to be helped. They offered specials and warranties and were not pushy about the extra options. The turnaround was quick and upon picking up, they made sure everything was good before leaving. Will be back again.

Yasser, Oscar, and Omar were outstanding with helping me and my whole family with glasses. They were patient and kind. Wonderful customer service. If we had questions, they were able to answer them. I have been to many eyeglass places and this particular location. I will be returning to and will recommend. Many thanks to you guys.

Thank you very much! My son broke his glasses today in school and came home with a broken frame. Since I had them insured, I was in and out within minutes. Quick fix. Lailani pulled up the details of the glasses and helped us out greatly. She was just about to go on her break but saw the other Tech busy on the phone assisting another customer. Without hesitation, came over to help me. Speaks highly of the customer service here. Also, thank you Cassandra for putting the lenses on the new frames for my son. She put the glasses on my son and checked for fitting to see if any adjustments needed to be made. One of the best optometry experiences I've ever had. Overall professionals.