Went there for my appointment I told them I will keep my frame but I will get new lenses. The woman asked for my glasses to check them out not once but 2 times all ok. When I went to get my lens the other woman told me I need new frames that they was glued before I never glued them because they was not broken.she said you must have I told her why didn't your other worker let me know that . I don't know she said . I told her I think your worker broke them checking them out.i was not happy being told basically I was a liar .I think they broke them and did not want to take responsibility.
Walmart Vision Center
About
Walmart Vision Center is an eye doctor and optical shop in Central Square, New York, located at 3018 East Ave. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include contact lens fitting. The practice is in network with 3 vision plans, including VSP, Superior Vision and MetLife. Care is provided by Charles Dembowski, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (315) 668-0422 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3018 East Ave
Central Square, NY 13036-2713
Get Directions - Phone
- (315) 668-0422
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 10
I had an appointment with Nicole to get new glasses and upgraded lenses, and she was the greatest optician I’ve ever worked with. She was kind, patient, and very informative about the new lenses I was going to try out. Especially with the pandemic, the experience was different than usual, but I enjoyed it even more than a normal experience because of how great Nicole is. Thank you Nicole!
From beginning to end, the employees here are fantastic. I think I've interacted with every single one and they are always friendly, helpful, & informative. The woman who helped me pick out frames was a joy to to work with; she was so patient & understanding with my indecisive nature. I had some issues with fitting, so I went back and they were again very helpful. The employees there really do whatever they can to help you and they seem to genuinely care that you leave happy. The manager especially has been wonderful over the years, though I don't think she realizes how much of a gem she is (they are) in a world of fast-paced, revolving door-style (and often rude) customer service.
If 0 stars was an option. Reschedule my appointment while I was on my way in (30 minutes before I had to be there) they then made to wait over an hour when you have an appointment. Just so they can give you the wrong prescription and make you wait even longer for the glasses you have to pay upfront for. Worst experience ever and most unprofessional service I’ve ever received from an eye care place. Save the time and money go anywhere else.
Everyone here is great. I had issues with another vision center and came here to get new glasses. I have a very strong script and had to return a pair of glasses to get the script tweaked a bit. Every employee was absolutely wonderful and patient. I will definitely recommend this location to anyone looking for a great experience with a professional, kind team. Thank you!
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