Wow. I just want to share my experience with Walmart vision in Madison heights I’m actually in tears because of the way I was treated and embarrassed. I had gone in a few weeks ago and asked to get a new pair of glasses under my old prescription to find out it had expired just a couple of weeks prior. I don’t have vision insurance and atm can’t really afford an eye doc visit out of pocket so i went back today to see of they could give me a printout of the old prescription (it being part of my medical record I didn’t think it would be a problem). The lady there told me “you’ll have to call your doctors office but they’re gonna say no”…. She said this rudely. I wasn’t rude to her at any point. Okay. I jokingly said that I won’t be happy if they say no (cause again… it’s part of my medical record is it not??) and she kicked me out of the store calling me a five year old child. I was not rude once. I was even laughing a little bit when I said I wouldn’t be happy and all she could do was yell at me and say “bye”. I am not someone who usually complains but like I said. I was embarrassed to the point I’m sitting in my car crying over it. I will be speaking to her manager when he gets in Monday. I don’t usually do this either but frankly I don’t think anyone has any right to speak to another human the way she did.
Walmart Vision Center
About
Walmart Vision Center serves patients in Madison Heights and the surrounding part of Virginia from its office at 197 Madison Heights Sq. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (15 plans in total). It is open 6 days a week, including Saturdays, with evening hours on weekdays. You can walk in without an appointment. Call (434) 846-8288 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
197 Madison Heights Sq
Madison Heights, VA 24572-6243
Get Directions - Phone
- (434) 846-8288
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 16
Came here with my mom a few days after my tooth surgery. My medicine made me drowsy and hot and when we asked Natasha to let us come in and sit, she refused to even listen why. Said she was busy and could not deal with us. Had to go to customer service just to take a seat. Staff isn’t friendly here but they’re service is fine I guess.
Carlene told me over the phone that all 4 pairs of eye glasses that I was interested in were discontinued, except for, obviously the most expensive pair that another employee had already said they had. This was suspicious since they were listed on their website. I called another eyeglass place and only one of those four were discontinued by the manufacturer. If she didn't want us to come in, she should have just said so.
Refuse to give me a copy or even tell me my eyeglass prescription because it was expired..I have wrote the FTC and made a report it's against the law not to give me my prescription
Justin is awesome! Always very friendly and had fixed my glasses for me many times! Appreciate it!
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