Walmart Vision Center

I dealt with every worker in office, every one being extremely helpful patient and considerate of my daughter (on the spectrum) and I a single parent. Candice specifically was an outstanding worker some of the best customer service and quality care I have seen in especially in the area. The Doctor was very tedious and took the time to ensure I knew what was happening and to make sure I got the right prescription I would definitely recommend this office!

Every time I have went here. I hav gotten nothing but negativity and negative attitudes, for no reason at all. I asked just a simple question in a polite manner and all I ever get is a negative response back. That is why I will always go to Salem Walmart vision center and not East Liverpool.

Calling long distance. Phone rang over a hundred times and they still didn't answer. Called 4 different times. The first time I got voicemail. The second time it was answered by the service desk and they sent me back to them. Third time they picked up the phone and hung up on me. The fourth time, they just let it ring. Poor way to conduct business. I guess my money isn't good enough so I will take it somewhere that it is!!

There is never anyone to fix glasses there. I could understand once but everytime I need glasses fixed. Get more certified people. The one lady was rude the other was okay. I understand people call off, but to have only one person to fix glasses on site is the craziest thing ever. Everyone should be certified to fix glasses that work there. Stuff like being inconvenienced makes people go elsewhere.

Their warranty isn't worth the paper it's wrote on. Lenses were to be replaced and order for replacements never left the store for over a month. 2 new lenses had the exact same scratch in the exact same place. Was told it was they must be getting scratched in the lab. After being told they wouldn't replace again, I had to point out it was not my fault, it was the lab. Manager was nice to speak to but warranty is horrible. Save yourself the headache and go to a real eye doctor. Won't be returning to Walmart Vision Center ever again.