Walmart Vision Center

I would give them 0 starts if I could. So I made an appt on 11-22 for 11-23. I get there, she ask are you a new patient, I say yes and she says come back here. I get back there, she says what's your name, i tell her and she says we tried to call you earlier. She says the Doctor has a policy, he wont see new patients cause he doesnt know your health history. Really, cause she just asked me if I was a new patient! Also they never called me and certainly didnt leave a message. Let me add that they had about 24 hours to call me. It would have saved me my time,gas and everything. Dont waste your time! No wonder they could get me in so quick in the first place.

Update 2021 - I saw a women doctor there for the past 6? or so years. This year, I was seen by the older man. During the first visit, he told me DESPITE my protests that the RX he came up with was right. I couldn't see. I give it a week anyway. Come back with the same complaints, he gives me a stronger prescription (which was NOT the issue, it is my astigmatism). Give it another week - he told me there was nothing else he could do for me. Fast forward - I go to another "big name" eye care place. My script was completely redone, was given weaker scripts and an astigmatism contact. So, not only was my script entirely wrong, he refused to treat my astigmatism. If I had still seen the women, maybe things would be fine but that man is a joke and I ended up paying double or triple because of him, since I had to go to another doctor!!

I had a great experience getting new contacts and eye glasses. The staff were all very helpful and kind. I had some complications with my insurance and the staff communicated great and took care of everything. I have been using Walmart eye care for a few years now and have always had a great experience. Thank you!

Sitting on hold for over 20 minutes still waiting to schedule an appt. This woman always says “I’m with a patient” every time you call and it’s impossible to make one or reschedule one. The doctors are amazing but this is ridiculous. Can’t they have someone actually take calls. We are patients too….

Dr Shields is wonderful. Her examinations are thorough and she informed me of scarring a previous doctor never even mentioned, though the injury happened many many years ago. She speaks to her patients in a very educational manner, which I personally love in any doctor. I won't be seeing any other in future appointments. The rest of the staff is friendly and helpful as well.