Walmart Vision Center

This was my 2nd try with this location and once again HORRIBLE. Kenya was great she was real patient. We had already had our perception we just needed glasses. & for some reason the managed Ashley was very dismissive, when it came to questions. I'm not sure if she just wasn't in a good mood, but her attitude was HORRIBLE and uncomfortable.

I had a wonderful experience with Amanda at this location. She went above and beyond when I came in needing assistance a couple days ago. I also overhead her with other customers and was very impressed with her patience and thoroughness. Highly recommend working with her!

I arrived for my 1pm appointment at 12:50 and was told to take a seat in the waiting area. While waiting, several walk-in customers were greeted and sent in ahead of me. Forty five minute later, I asked one of the employees, Kenya, why walk-ins were being seen before someone with an appointment. She told me that if I was going to harass her, she would call security. I asked to see her manager and she said there wasn’t a manger available then she walked out and asked security to remove me. I called Walmart CS and spoke with security who told me I did not have to leave and that they would lodge a complaint against the employee.

1st pair Got eye exam same day. Healthy blue covered that. Found some perfect $50 frames (had to be under $50 I think to be covered) and my insurance covered the lenses. They will come in 3 to 5 days. Hallelujah! I love Walmart! 2nd pair I got 20% off Oakley glasses if I got glasses with my insurance. Insurance wouldn't cover Oakley ones. What would have cost $220 cost $175. I got them in 3 days... Fast service... Blessed.

Called and asked if the optician on duty was in today. Was dumped into another line unceremoniously, waited for 5 min and 13 seconds of phone ringing, hung up called back, still no answer for another 5 full minutes. Called another walmart store. Same treatment. These people must hate themselves for working at Walmart. Its too bad folks treat each other this way. Its part of the violence and oppression we all live with. If people tried simple kindness they would like themselves better and we'd all have better lives.