Walnut Vision Care Tn - Germantown Collection

Ethan took great care of me! He was very patient and attentive and I did not come with what I needed so I was all over the place! All great staff and store was welcoming and clean! Thanks again ya’ll!!

The team there was awesome!!! Def going back to the Germantown, TN location.

Exceptional Customer Service from Felicia Peay! I had an outstanding experience during my recent visit to Warby Parker in Germantown, and I want to give special recognition to Felicia Peay for her exceptional customer service. Felicia was professional, knowledgeable, welcoming, and genuinely committed to making sure I had the best experience possible. She took the time to thoroughly explain the services available, answered all of my questions, and provided excellent support and recommendations throughout the entire process. What impressed me most was her attention to detail when helping me determine the correct frame size and style for my face. She offered thoughtful recommendations without being pushy and made the process of selecting the right frames both easy and enjoyable. Everyone I encountered at the Germantown location was professional, knowledgeable, and welcoming, but Felicia truly stood out. Her level of customer care is exactly what exceptional service should look like. Thank you, Felicia, for making my visit such a great experience! Based on the service I received, Warby Parker has definitely earned my loyalty — moving forward, there’s only one choice for me!

They were all very helpful and friendly. I was in and out quickly. Nice new store.

Oh my goodness Randall and the whole staff were wonderful! I was in and out quickly- they were professional, knowledgeable and happy!! Thumbs up for Warby Parker! Welcome to Germantown!❤️