I contemplated whether or not I should post what I am about to say. I won't have peace within me until I do. I am all for advocating for the elderly and disabled. Especially, when it comes to my dear, elderly mother. I get it; when it comes down to businesses practices and how each business operates and implements standard operational procedures as it relates to the billing of services. I do not live in Walterboro, but my brother does. He sees that she is well taken off. My best friend comes all the way from Orangeburg for her eye exams and glasses at WEC. I asked her earlier why she did not warn me? I called this morning to WEC to ask what occurred on yesterday. The said her insurance EyeMed through Humana only paid $100 toward the total cost of the frame she liked and chose. But $377 for a 75 year old woman? I would like for businesses such as WEC give an estimate cost based on insurance information prior to a patient's appointment. Then, a family can make an informed decision as to whether or not services ought to proceed. Additionally, if an insurance policy doesn't pay enough towards the cost of services; such as with some Medicare Advantage Plans and the person cannot make up the difference; such as the case with my mother, businesses should be able to write off that difference or have other programs to offset the cost of services. Her eyes are frail and dementia is trying to steal her away from our family. But, she's still here. So, I asking to take of our elderly and disabled population. Help them please. They took care of us, now, let's return the care and give back. My mom loves the frame she chose on yesterday. Is there anyway she can be helped? She loves what she chose. Sincerely, her concerned daughter, Charlene R. Davis
