Warby Parker - Addison

I had a great experience today at Warby Parker thanks to Ben and the doctor. Ben was extremely patient, kind, and knowledgeable throughout the entire process. He explained every step very clearly and made everything easy to understand. He especially helped me with learning how to put in and remove my contact lenses, and he was very patient while teaching me. He also helped me select my new glasses and gave honest, helpful suggestions without making me feel rushed. The doctor was great as well — very professional and welcoming. Overall, the whole experience felt smooth, comfortable, and well taken care of. Thank you, Ben, for the excellent customer service!

The staff is amazing! I went in thinking of one thing and came out with a better selection/purchase. I did shop around other retailers but I felt like I had more versatile, quality, and affordability here than others. Thanks for the assistance today and very happy with my new glasses!

This was my first time visiting the Addison location. The salesman that helped me was extremely knowledgeable about eyewear. I had no intention on buying today, but the service I received was such high quality that I went ahead and ordered my glasses. I ordered the Wilky frames! 💕

Dr. Dominic D'Orazio at the Addison, TX location was very knowledgeable and helpful. I had some questions up my sleeve for him because I knew my right eye kept getting worse (it always does) and he would welcome my questions by saying “that’s a very good question to ask”. Dr. Dominic was very efficient and I will definitely be going back for my annual exam next year to see him. I usually wouldn’t say that an eye exam is pleasant but at Warby Parker it was. From entering the door, being greeted and checked in for my eye exam right away and also having an amazing staff who went over detailed information about what to expect in my exam and a breakdown of the cost of the exam, glasses & contacts plus any discounts or rebates offered to give me the best financial option there was especially since I do not currently have insurance that covers vision. Also side note but I highly recommend getting on their website and using the “virtual try on” if you’re going in to get new glasses. I had asked Ai after I sent a picture of just my face what style glasses would look best on my face shape. It said square shape, medium size & tortoiseshell, clear or champagne color. I was able to go on the website put that information in the filters and virtually try the glasses on the night before. It took me no more than 5 minutes to pick my glasses out since I had prepared and made a list of four glasses to choose from. Never been one to want to recommend a place before but I HIGHLY RECOMMEND this Warby Parker in Addison,TX. With no insurance I walked out with a eye exam for glasses & contacts, new glasses with blue light protection and scratch resistant coating and a three months supply of contacts for BOTH eyes that I get a $25 rebate on when I get them plus 20% off my 1st contact purchase there & $50 off the most perfect glasses for $400.

I’ve had the pleasure of visiting this store multiple times, both for myself and with family members, and each experience has been consistently positive. The staff are incredibly helpful and knowledgeable, making the process of selecting glasses straightforward and enjoyable. I initially used the website to get an idea of what I wanted to try on, which made my in-store visit even more efficient. The store offers a wide selection of styles at reasonable price points, allowing me to find something that suits everyone’s tastes and budgets. Overall, the combination of excellent customer service, a diverse range of products, and competitive pricing is why I rate this experience highly. I’ll definitely be returning!