Warby Parker - The Shops At Highland Village

Erica was so friendly and so helpful through the whole process! Dr. Sajid was so friendly and helpful, too! It was a wonderful experience and I saved money! They have such a great selection of frames and Erica was so patient and helpful in my search for the best ones for me. I have already recommended Warby Parker to my friends and family!

The two staff members were friendly and helpful, and they made a good team working with me and my husband, without being pushy about sales. I went in with my husband so he could replace his current WP frames. I've shopped with WP a few times in recent years, but never had luck finding "my" pair of shades. I have an extra wide nose bridge that makes finding stylish glasses so difficult I always leave feeling like freak...haha. But this time I had a plan. I was going to go into Sunglasses Hut while he was at Warby, so I could buy my tried and true (but pricey) favorite "Maui Jims". I hung with hubby for a few so I could help be his stylist...and I purposely avoided looking at the glass options myself so I wouldn't get into the feeling of finding the best frames only to be disappointed when they didn't fit me. I held out for 10 minutes or so, but then one frame caught my eye. I did it...tried it on...and lo and behold it fit! AND, my husband also liked them! So now I have my first pair of sunglasses in 4 years...and I'm looking forward to no more squinting in the bright TX sun! He found a great pair AND we picked out a third pair we weren't planning on.

I am so thankful for the Highland Village location. We have been going to Southlake and then had a stellar experience at their Warby Parker, but this is right around the corner from our house. They went above and beyond to teach on contact lens application and health I was really impressed with not just the customer service but the patient care. I think you have to have both to have a great experience in the healthcare realm. Eric and the optometrist were patient, kind and great educators.

Warby Parker delivered an exceptional experience. The staff were friendly and attentive from the moment I walked in. The showroom is bright, modern, and well-organized, making it easy to browse their wide selection of frames. What impressed me most was the efficiency — the entire process took only 15 minutes. Highly recommend this location; it’s a 10/10 for service, atmosphere, and convenience.

Thoroughly enjoyed my experience today. I had huge concerns that the eye doctor was able to alleviate. She is now my ONLY optometrist! She was so patient. Explained everything. ive been getting glasses since the 3rd grade (42yr) and never had a more thorough exam! Then the glasses shopping part, went smoothly as well. I was very impressed.