White Mountain Eye Institute

This place is only worried about how much money they can get out your pockets..They did not treat me well, and I believe made things up to make me have to have another eye exam sooner there what the paperwork i signed to be seen every two years. Standard for Arizona is every two years..I am at 1 1/2 years and they demand i get a eye exam before I can reorder my contact..just one more way to generate revenue..The lady i spoke with was hostile and had no compassion to my situation..im 100% disabled and live on a very low fixed income, and im sorry, I can not afford a eye exam right now..So basically I get to choose between being able to use my eyes to see or having food to eat this month..I would rate them a zero star but that option isnt available..I will never be back to this place.

Have always been pleased with the outcome of my glasses. the staff there are very well equipped with the proper knowledge of setting up the prescription perfectly in my frames. they have always been very friendly and easy to work with. Was a little nervous about a new Eye doctor, but found Dr. Haws just as thorough as Dr. Heap.

I have been traveling from the valley to see Dr. Haws because he is the only person that is able to get my prescription correct with my astigmatism. I would have continued to travel to see him, however I have never been to the office without trouble with the front office lady who disregards what I tell her about my insurance and seems to have trouble with my account every time. My last visit I had to call my insurance myself while in the office because she did not attempt to find my insurance company because it wasn't one of the popular programs. Not worth the ridiculous hassle anymore as my contacts never were shipped even though they guaranteed it'd only be a couple days- more than two weeks later and I called the office to check and no one had shipped them. Dr. Haws is personable, takes time to teach, great with kids and takes the time to be honest and clear about the state of my vision and my options as well as things to anticipate moving forward.

The staff was extremely helpful and personable. Dr. Haws was professional and engaging. He genuinely did a thorough exam detecting past concerns and possible future eye problems. Beat if all I was given time and patience in choosing my first pair of glasses. Highly recommend the personal, friendly and professional staff.

I have been wearing progressive lenses for about 20 years and this is the first prescription that has felt totally right. Dr. Haws was very thorough and the staff out front very helpful. Although they have a great selection of frames, it was suggested by them that they put the news lenses in my old frames, saving money.