I called this office with a simple question and was met with one of the rudest receptionists I’ve ever spoken to. The attitude was completely unnecessary, embarrassing, and extremely unprofessional. If this is how potential patients are treated over the phone, I can only imagine how patients are treated in person. Management should seriously address the way phone calls are being handled.
Wolfgang H Renken OD
About
Wolfgang H Renken OD serves patients in Wasco and the surrounding part of California from its office at 1301 7Th St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam and glasses & frames. Insurance accepted includes VSP (1 plan in total). Care is provided by Wolfgang H Renken, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (661) 758-6320 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1301 7Th St
Wasco, CA 93280
Get Directions - Phone
- (661) 758-6320
- Languages spoken
- English, Spanish, German
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 46
Doctor is very kind but the receptionist is very rude. She opened the lobby late and argued about it being open.
The receptionist was so rude to my mom. The place is outdated everything is broken and dirty. Dr. Renken is a sweetheart. I will never recommend anyone there.
Okay I get it. Maybe no one other than the patient is allowed to be in the waiting room, but they don't have to be rude about it. Walked in for the first time for my husband's appointment. Did not get greeted after i politely said goodmorning. Young lady in the front asked if I had an appointment and since I didn't she just said "oh she's going to have to step out" in rudest way. Definitely won't be coming back! Do not recommend it
wish i could give zero stars. unfortunately for the Doctor, his receptionists are destroying his business that he worked so hard for. She is so rude and acts like it’s an inconvenience to explain ANYTHING. all the reviews say the same thing and they are all correct. she is so disrespectful and i will be driving to bakersfield for future eye appointments.
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