20/20 Vision Associates Optometry

They were great! They were super fast to check me in. I was taken aback by how fast and efficient your staff was. As soon as I was checked in I went upstairs and about two minutes later I was being given my eye test and being seen by a doctor about five minutes after being seen by the technician. It was all wonderful. Your staff was very kind and wonderful and welcoming. I could not have had a better experience. The two women at the front desks downstairs were also extremely helpful and kind and overall made me feel very comfortable. I've never had glasses before and they throughly explained everything to me. I've never been able to say I had a lovely time at a doctor office before but I throughly enjoyed my visit. It seems like a great place to work because your staff is so friendly and informative.

We've been patients at 20/20 Vision for nearly 20 years, watching it grow from a small practice to a larger establishment. Dr. Everette is exceptional—she's the best! However, my recent experience with the staff has been quite frustrating. My son went in on February 27th for new glasses, and here we are in April with still no glasses. The excuse given was that they have a new lab and his high prescription takes longer. While I understand that some prescriptions require extra time, we've used Costco for his glasses before, and they had them ready in just a week. Waiting almost two months for glasses is unacceptable, especially when we’ve never waited this long before. The estimated arrival date is now April 21st, which feels excessive. I've heard that the practice is under new management, which might be contributing to these service delays. While I appreciate Dr. Everette’s care, the inefficiencies and lack of communication from the staff have been disappointing. As long-time patients, we expect better service, especially considering the costs associated with our glasses. I hope 20/20 Vision can address these staff issues and improve the overall experience for their patients.

My recent appointment was fantastic. Doctor Everett was super friendly and very knowledgeable. She took the time to explain everything that was going on with my eyes. It's so reassuring when you feel well-informed about your health. I'm really glad I went in for my check-up.

Love Dr Everett. The staff is always friendly and helpful. Being able to schedule your appointment on Saturday is awesome. The location is easy to get to with good parking. I would recommend 20/20 vision to family and friends.

I would like to share my outstanding experience with this eye clinic, which is truly the best I have ever dealt with. I urgently needed an eye exam for the DMV within a maximum of three days, along with prescription glasses based on the results. Unfortunately, my original appointment was scheduled for a week later, which did not meet my deadline. When I arrived at the clinic, I was warmly welcomed by Ms. Mayra. I explained my situation and how I could not wait seven days due to my limited time. What happened next was beyond my expectations—she immediately took action, arranged everything on the spot, and secured me an appointment within just two hours. As promised, I returned after two hours and completed all the examinations in less than an hour. The optometrist was exceptional—professional, understanding, and efficient. She even marked my report as “urgent” to ensure everything would be processed as quickly as possible. Afterward, I was assisted by Stephanie, who, within just a few minutes, helped me choose the perfect glasses, completed the order, and assured me that it would be processed the same day. She also took the extra step of sending an email to expedite my order. Honestly, no matter how much I say, I cannot fully express my appreciation for this clinic and its incredible staff. They truly understand the challenges, time constraints, and pressures that drivers face, and they go above and beyond to support their patients. If I could, I would give them a thousand stars. Their professionalism, efficiency, and trust are simply beyond excellent. Based on this experience, our company has officially decided to adopt this clinic as a trusted medical provider for all our drivers, and we will be referring them regularly for medical examinations. Excellent work—God bless you all!👍👍