Academy Kids Vision Center

Overall I have had a great experience with Academy Kids! My daughter comes for ortho, dental and vision, and every visit in all departments, are treated with care and efficiency. Every time my daughter gets RayLynn in ortho, I have an even better experience! She is very thorough, informative, and patient. It is a great feeling being able to trust that my daughter is in good hands. Thanks so much for all you do!

I rarely leave reviews, but the communication surrounding our recent appointment was frustrating. We arrived for our original appointment and were told it needed to be rescheduled. At that time, no one mentioned any insurance concerns or issues with our information. We were simply told the office would contact us to reschedule. After rescheduling, we received a call approximately two hours before the new appointment stating there might be an insurance issue. We explained the situation and were told we would be contacted if anything further was needed. Later, a voicemail was left saying the office could not verify the insurance because the wrong policy information had been used. My frustration is not with the insurance issue itself. These things happen. My frustration is that we had already appeared for the original appointment, no concerns were raised then, and the issue was not identified until the morning of the rescheduled appointment. As a parent managing a busy household, it is difficult to resolve insurance problems with only a couple hours’ notice. I understand mistakes happen, but earlier communication and verification would have saved everyone time and frustration.

The staff took great care to make sure my child was comfortable with the procedure. He has never been to the dentist and was nervous. They answered his 100 questions and kept him calm during the extraction of two baby teeth. He didn't even know they were pulling them out.

We normally have a good experience. This time we were rushed. He was out of the chair in 10 minutes or less. No x rays. Gabriel complained his teeth felt dirty. The service was completely disappointing.. Having a teenager he would not allow us to go back and complain. I am glad I can report this Thanks

Brought both my middle schoolers here for an eye exam. Walked in and got paperwork done, was called back pretty fast. They did both kids in the same room so it was pretty easy. The staff was friendly! Doctor was friendly and knowledgeable. Explained what the correction glasses are gonna do! I would definitely recommend coming back to vision. Place was clean and decorated for Halloween. Staff seemed to enjoy working there. Now… I would NOT recommend for DENTAL. I had a lot of issues with the students who work there and was just very unhappy with how staff treated my children. Due to lack of experience in doing dental work my child suffered. Then the management tried to fix it with starbucks gift cards. Thanks but no thanks.. We have never received such awful care anywhere like they gave here. It was years ago but I will never return my kids there for dental. It was traumatizing.