Advanced Eyecare Centers

First time at an optometrist vs going to other quick eye glass places. Great experience and everyone is so kind. Kyle did an amazing job taking his time to help me pick out the right pair of glasses. I didn’t feel rushed at all like the other places. He was honest telling me which ones he liked and didn’t like that went with my face frame. I’m so pleased with the experience.

The receptionist there definitely dont like black people. They stare a hole through you and made it uncomfortable to be around. They dont even say hi. It is weird. The doctors are really nice, but I could never spend money in there

I haven’t had an eye exam in probably 10+ years. Needless to say I was nervous for my appointment yesterday as a first time patient… As soon as I came in, I was made to feel extremely comfortable and welcomed by everyone in the office. The girl who checked me in (I sadly don’t remember her name) set expectations and provided clear and easy-to-follow directions which made me feel so comfortable before my exam. Then, Dr. McHugh further eased my nerves while performing my eye exam. She was so kind and genuinely seemed to care about me as a patient, which is a rare experience in a doctor’s office these days. She was willing to spend time answering all of my questions, and developed a plan that will help me in the long run. My favorite part of my appointment was picking out my frames. As a first-time glasses wearer, Kyle could tell I was a bit lost in all of the choices. He went above & beyond to help me find frames that not only look great, but feel a lot more comfortable than I expected. Kyle was so awesome, and his kindness made a lasting impression on me. 10/10 experience at Advanced EyeCare Centers Aurora, I highly recommend!

Had a great experience as a first time patient. I saw Dr. Weston Sherwood and he is very knowledgeable, friendly and took the time to explain everything. He also asked if I just want my prescription to buy glasses elsewhere or use their store onsite. I used the store onsite. Everyone of staff members were friendly and helpful during my time here. They offer you a different kind of scan with your eye exam so you don’t have to dilate your eyes and it was simple and easy. Kyle helped with my glasses and he helped me choose a cute pair out of the choices I had picked for myself. I ordered the glasses on Friday and by 11:00am on Monday they were ready even though they said it could take 2 weeks. The staff was friendly, greeted me when I came in and helped me with my glasses. I called and asked for my prescription and PD numbers to be emailed to me and the staff complied and was very nice and made me feel they wanted to help me. I will be a repeated customer.

I'm focusing (okay, pun intended) on the customer care I received from the 2 people whose job it is, to help me select frame and lens choices. First, I apologize that I don't remember the names of the woman and man who took care of me. Maybe Julie and Kyle? Anyway, I wanted to use my current frames and they went out of their way to accommodate me. Julie gave me all of the options available for the lenses and explained what was covered by my insurance. Without asking, she offered to adjust and tighten my frames. When my lenses got there, Kyle cut and fitted them in-house. The whole process only took a few minutes. To top it off, he even replaced my old nose pads, again without me having to ask. My point is, I couldn't be happier about the personal service they gave me. I only wish there were more than 5 stars to rate them.