Advanced Eyecare Professionals

I was several years overdue for an eye exam, but was informed that my optometrist in Lansing had finally retired. I needed to establish a new relationship with a local optometrist office, which was no small feat since he had worked with my parents long before I became one of his patients. Although the practice for which he worked was still open, I found no reason to drive down there so naturally I wanted to find someone reputable and local. After doing my due diligence to research what was available here in Lowell, I called AEP and scheduled an appointment for a few weeks later. Dr. McNeill was absolutely awesome, friendly, professional and compassionate, as was all the other staff in the office. I don’t simply post reviews for the sake of posting reviews, but if I have a strong opinion one way or another, I definitely want others to know. If you live in Lowell and need eye care assistance, this is your place. Bottom line, I’m very happy with my choice.

I had a wonderful experience at AEP! Dr. McNeill was thorough, personable, and professional. He explained the changes in my prescription, and patiently listened to my questions and concerns. My new contacts are perfect! Additionally, the office staff was kind, courteous, and knowledgeable. I will definitely be recommending the office to friends and family. Thank you!!!

Dr. Sam was great and very thorough during my exam. Griffon was so so kind and helpful when I picked up my glasses. The ladies at the desk are always friendly too!

I had an appointment for an exam but felt uncomfortable there. The admin was new and didn't know some answers to my question. She basically admitted she was under trained. During the appt the doctor seemed cold and short with me. I went to look at frames and the manager gave my a detailed don't touch, don't move any frames speech. If I did I wasn't allowed to put them back because he needed to completely disinfect the frames before they could go back on the rack. I felt so uncomfortable, that I left. I headed to Eye Care One to purchase glasses. While I waited for my glasses to arrive, the Eye Care One was bought and became Lowell Eye Care. My new glasses caused a headache and I called Lowell Eye Care for help. I thought it was going to be a hassle getting it my glasses corrected since my exam was at not through them and purchased through Eye Care One. They first checked my glasses and they matched my script from Advance Eye Care.But thanks to the doctor/owner at Lowell Eye Care and the great staff everything was corrected with a new exam and corrected prescription, at no cost to me. I ended up correct, my prescription from Advance Eye Care was incorrect and I plan on never going back.

Everyone with whom i interacted at my visit was wonderful - Claire at the Front Desk was very courteous, Skie was absolutely great checking me in prior to the actual vision testing, Dr McNeill was most informative & fun with whom to work, Lawanda was spot on at checkout & Griffen was extremely helpful with ensuring the correct lenses and frames were to be updated. What can I say? I'm just running out of great things to say about everyone. This has been true with every visit to this location. Great people, great service, great advice & information. Highly recommend!