Advanced Family Eyecare

I have been going to this center for 18 years. I called to set an appointment just for the receptionist to pick up the phone and told me that it’s a Monday and they are too busy and referred me to call the Benton Harbor location. I feel like if she was able to pick up the phone she should’ve been able to set me an appointment.05/11/2026

I absolutely love this place for eye care! Dr. Jeff Scieszka was amazing and helped with my itchy eyes and astigmatism problem that I've been having for years. The Tech Anna was super nice and helpful as well! I would definitely recommend this place for the best attention and care to your eyes!

Stay far away from this place. Terrible customer service and horrible attitudes from the staff. They don't seem to understand that they are in business because of customers. Treating people poorly is bad for business. I'd be surprised if they're still in business at the end of this year. The number of 1-star reviews speaks loud and clear.

Rude, and gave me the wrong prescription for my glasses, I couldn’t see out of them and they said “It takes time getting use to”. Went to a different eye doctor, got a new prescription, and could see when I first put them on.

If I could give them no stars I would. NEVER EVER recommend Advanced Eye Care! It’s been 2 months since original exam. Said it would take 2 weeks for glasses to come in. We had to call to see if they were in, informed us they were. Went in on Oct 1, only to find out they only had the frames. Promised to get the lenses in ASAP. Following week. Nothing. The last 3 weeks they would have them shipped over night. And as of today, still nothing. The mom has made several phone calls & left messages, which they never responded too. Called from a different number and picked up immediately. It’s extremely frustrating to be continually lied to about their process. They promise one thing then state that’s not what they said. Office Manager said she doesn’t know what happens at one end of the office. She’s the office manager, she should know EVERYTHING that goes on in that office. Here we are 2 months later and still no glasses! Shame on Advanced Eye Care!