Akron Children'S Hospital

Very clean and very professional nurses and doctors. Especially PT and OP sections. I'm really glad that my son sees too much care from Akron Children's Hospital and clinics. Thank you for your response and respect for patients and your wonderful care about patients.

Our son was given a blood test for lead which was not needed as it was done at his 12 month appointment. The medical assistant spent 30 minutes trying to get blood out of his finger…halfway through, dropping the vital on the ground. After blood was taken which we were told was for an iron test, she said no, it was for lead. We then asked Dr.Parajuli who apologized…stated there was confusion and that we wouldn’t be billed for it. If you’re giving my child the wrong blood tests… how do I know the accuracy of your other care and vaccinations? The medical assistant also used a paper towel to wipe the blood off the floor then proceeded to wipe my son’s finger… how disgusting. Also, be prepared to be at the office for at least two hours for every wellness checkup.

DO NOT GO HERE FOR LABS!! Everyone here was just fine, but the woman who works the desk where you get labs done is rude and condescending and talks down to you when you don't know medical procedures. She should be fired. We will go to a different location for all future labs!!!!!!

Let me start by saying I’m sure that Akron Children’s does some wonderful things and my review is not reflective of the medical staff. I chose to go to this location as their Immunology department, which they offer for both children and adults, came highly recommended. As it had been years since I had been to an immunologist, the doctor performed the standard “prick test” on me in order to determine exactly what I was allergic to. From there, he set up a plan to move forward with a series of different allergy medications. All in all, the actual experience went pretty well. The reason for my 1 star review is solely due to the robbery they performed on me with the billing. I first received the bill from the doctor which was fairly high, however this was expected as I hadn’t yet hit my deductible for the year. This bill included the charges for the allergy tests as well as the medical visit. I then received a second bill which was double the amount of the doctor’s bill. This bill was from Akron Children’s Hospital and it read “Allergy Tests”.... even though I was already charged for the tests from the doctor. After calling both my insurance and the Akron Children’s Hospital billing department, I was told that these charges were “legitimate” as Akron Children’s can charge such a high rate to use their facilities as they are a specialty hospital. I was literally charged well over a grand just because my doctor works out of one of their facilities. While the Boston Heights location is nice, it’s literally just a doctors office. I was charged over $1,000 for stepping foot into a doctors office. It’s unfortunate because I did like the immunologist, however I won’t be going back due to the greed and disregard for their patients that is displayed in their outrageous fees.

This is a new building, very big parking lot, handicapped parking space and handicapped accessible entrance. They have primary care, ENT, allergist and other specialists available. They also have rehab services, counseling service, lab and urgent care. We love the doctors, specialists and therapists there. They all are great and professional. Staff are helpful too. Some receptionists are nice greeting you when they see you enter the building. Others don't. Their lab and urgent care are not our favorite but overall we love this location and we are happy to have so many services near us so we don't have to travel all the way to Akron or Cleveland.