If I can give this place a negative star I would. Do not go this Americas best for your pressure eye care. This place is always dirty, they don’t sanitize their stations. In the exam rooms or the eye exam area including the machine to check your eye site is always dirty. During my eye exam I had to remind the lady to wipe down the area or I wasn’t getting g my exam done. She rolled her eyes & stated she was getting to it. No she wasn’t, if she was her station would have smell of sanitation as I walked in, which means she would have done it before her next customer. Also the $25 insurance coverage is lame for this company. My family picked out frames & lenses, the order came in wrong, after waiting 10 days, than when they re-ordered it, the frame were no longer available, so they had to find a different location to see if they had the frames and we wanted an additional 10 days for them. I actually called after 11 days, (I was on hold for 13 mins) come to find out they were there and already wait for pick up, No one calls, no text was send nor email: they claimed they used our frames when all they did was pull a nasty dirty frame off their wall, popped out the lens & said it’s replaced. My daughter frames we waited 13 days for it to come in, they actually order everything new. We’ve been going there for years and once their good gentleman GM left, this place has been going down hill. We are a family of 6 and we all wear glasses. We’re not going back. I will never go back. Find a different eye care glasses place. America’s best is not where it is. You want to avoid an eye infection don’t go here. Even their customer bathroom needs attention. The seats in the waiting area are sticky & dirty I dont want to know when they were wiped down.
