America’s Best Contacts & Eyeglasses

I had the pleasure of being seen at the Americas Best Contacts & Eyeglasses on Tully road. Making an appointment online was easy, user friendly, and convenient, plus there were a lot of times available (I went on a Friday). The location is easy to find with plenty of parking.. I was checked in shortly after arriving, wait time wasn’t long for the initial intake exam nor for the comprehensive exam with the doctor. The gentleman who did my intake exam was really nice, thorough, and gave me a lot of great advice (I wish I remembered his name, I want to say it starts with a D). Doctor Tai was awesome! Very personable, gave thorough explanations, I truly felt taken care of. This was my first experience with Americas Best so I wasn’t sure what to expect and I’m happy to say my visit went smoothly. Being in healthcare myself I appreciated their standard of care as well as infection control..the waiting areas and exam rooms were nice and clean. I would recommend the Tully location. It was worth the 20 minute drive.

Had an appointment yesterday, I drove from across town and they’re ’system was down’ so I couldn’t be seen. I also had to leave work early. They said they’d tried to call me to let me know and I said I’d had no missed calls or voicemails. I’m not even 5 mins away when I receive a text message from the same system that was down saying my appointment had been cancelled. I call to ask if the system is back up, of course it miraculously had come back up but the doctor had left for the day. Please stop playing with peoples time and money because the doctor wanted to leave work early on a Saturday!

Arrived before 2pm on Wednesday and found the door locked with a sign on the door that everyone took lunch at the same time and will open at 3pm. Website doesn't indicate that they close for lunch. I've been standing outside almost 45mins now. Another customer came quickly before work to pick up glasses and was disappointed as well. If you close for lunch please indicate on your website.

I wear contacts and it was $109 for the exam that would cover me for 3 years of exams at no additional cost, and I would get a discount on all my purchases! I asked what were the hidden fees or strings attached to that deal, because it sounded too good to be true! To my surprise there was NONE! it truly is an amazing deal! I was sold! Monica set me up for an appointment right away, and squeezed me in that same day! David the doctor's assistant was so detailed and friendly in explaining my eyeballs to me. Dr.Danh is also so kind and friendly. He will be my eyeball expert forever! The store is clean, and the entire staff is friendly. They cleaned all the glasses that I tried on and I felt bad, but they assured me I could try on as many as I wanted. The staff was more then happy to assist me in finding the perfect frames. I felt like I tried on their entire wall, and I felt really bad they had so many to clean after, but they kept telling me "its okay, take your time." I like that they didn't rush me or pressure me to find something quickly. I will definitely be back for more glasses and future exams. I do have 3 years of free exams now. Thank you Monica, David, Dr.Danh and everyone who helped me choose my frames (sorry I didn't get all of your names).

RIP OFF REPORT. DONT GO HERE. Might as well be named America’s Worst. Totally false advertising, from the name of the store, to the advertising they present to you when you are choosing what to pay. I came here because the store was offering 2 pairs of glasses and a prescription for glasses for $69.95. Unfortunately, the prescription I got is useless, it’s not for my eyes at least. The two pairs of glasses I got don’t fit my face. The lenses are crazy huge, like you cannot get fatter lenses. They hurt my eyes just to look through them let alone when I wear the glasses. Omg it’s like a different world in there, I have a huge headache after minutes of wearing them. Def cannot drive with them. When I was purchasing them, no one fit the glasses to my head, no one fit the lenses to my eyes. I have never been to a worse glasses store. America’s worst. It’s in a Vietnamese neighborhood, maybe it’s more for the Vietnamese people, but I wasted $70+ including taxes. Never will I use those glasses they gave me. And clearly the prescription is wrong. Useless waste of time and money.