Worst experience I have ever had from start to Finish! My mother went there for glasses and I paid over the phone but overheard the whole visit where she asked for the lightest lenses.. Fast forward to picking them up the lenses are HEAVY. Not what she asked for. Easy fix I had to Pay more whatever, got them fixed They finally come in get them fitted she’s home for less than a week and a nose piece falls off, then the next one falls off. Then the lenses started cracking where the screws go through the lenses. She calls and they assure her they can help her and that it’s defective. She goes there and they deny ever saying that and then the owner accuses her of doing that to her glasses we paid hundreds of dollars for! Pointing her finger in my poor mother face accusing her of being to rough with them and “you did this, you did that” to my elderly mother! Would not fix her glasses. I’m so absolutely disgusted with how they treated her and how this business is run! DO NOT GO THERE, they treat the elderly like trash!
America’s Best Contacts & Eyeglasses
About
Located at 3439 W Genesee St Ste 300 in Syracuse, NY, America’s Best Contacts & Eyeglasses is an eye doctor and optical shop serving the Syracuse area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. VSP, EyeMed, Davis Vision and Superior Vision are among the 14 vision plans accepted. 44 doctors are listed here, including Ahlam Chaudhry, OD, Hong Xu, OD and Robert Parks, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays, with evening hours on weekdays. Walk-in visits are welcome. Call (315) 558-6810 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3439 W Genesee St Ste 300
Ste 300
Syracuse, NY 13219-2035
Get Directions - Phone
- (315) 558-6810
- Languages spoken
- English, Spanish, Chinese, Korean
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
Currently open — closes at 7:00 PM. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 98
This was the worst experience I've ever had and I've been going to the eye doctor since I was 10 ( 33 years). The staff were all polite and helpful, but the doctor was odd. We paid out-of-pocket for an eye exam and two pair of glasses for my husband. The eye exam was so unprofessional. He would ask which slide looks better and when my boyfriend was unsure, the doctor was rude, saying "if they're the same or you don't know, just say so". He was trying to tell him that, but he wasn't listening and acted annoyed if he has to repeat them. Every other place I've been to, they would have just repeated the slides with patience. This doctor has zero patience and acted like we were a nuisance. In the end, both pair of glasses don't help his vision at all. It was a complete waste of money and time. The only other thing I'd say is, they need to have some kind of seating in the front for people who are waiting. There are only chairs next to the desks where they check the fit of your glasses. I would never return to this location. Highly, highly DON'T recommend.
Margaret, Elaine was the absolute best person I have ever dealt with in the five years. I’ve been going to America’s best. She deserves recognition for how good she is at her job. Thank you Elaine for doing such an amazing job for me. I appreciate you.
Been going here for years. You cant beat the $120 Member Fee. It's good for 3yrs, 2 eye exams a year. Discount on frames, lenses and contact lenses. I just bought TWO pairs of glasses, nothing fancy added to my lenses, for BOTH, it was $53. I was so upset with myself for not taking proper care of my eyes, simply because I thought Glasses would be too expensive. Go figure. Very friendly staff, always answers the phone with a very pleasant and helpful tone. I always get in to see the Dr within a short time of my appointment and me arriving. Let you browse their selection for as long as you want and they can also help you decide. I bought back into the Club, got an eye exam, box of contacts and 2 pairs of glasses for right around $200. You will NOT FIND a better price for all you get. Highly recommend and they do accept vision insurance.
Our family has been going to this location for several years now, and our experiences have been consistently excellent. The staff is friendly and very helpful. The quality of the eye exam and expertise of the optometrists is first-rate. And, of course, they are quite affordable. Our daughter required special frames--quite expensive--for many years. One of the vision staff at this location spent time going through frames and then custom fitting them to our daughter's needs. We travel 80 miles to go to this location, and recommend them to everyone.
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