America’s Best Contacts & Eyeglasses

Me and my husband love this place. I just got my first pair of glasses two weeks ago. Because I used to wear contacts, so I decided to get some glasses and I love them. I have the ones they call Murphy's where I can change the frame of them. I could order different frames and they have a magnet. I can click them on and click them off to match whatever I'm wearing. And I get so many compliments about them. And also wonderful customers service from everyone who works there and the eye doctor she is amazing. She listens, and she also breaks down everything you need to know or you want to know. And they also gave me some contacts to take home and try out to see which ones I would like. Um, so I will be going back to get my contacts. Soon, everything is already in the system for my contacts They are already did both exams when I was there. Because I wanted both contacts in glasses.Yes thank ya ten out of ten will recommend

**Poor prescription experience, poor service, and an uncomfortable atmosphere.** I purchased three pairs of glasses after receiving a prescription from this office. When the glasses arrived, my vision was blurry and I could not see clearly enough to read road signs. I returned for a second appointment to have my prescription rechecked and was told it was correct. I explained that I still could not see well enough to safely drive or even watch TV clearly. I came back for a third appointment, but the outcome was the same. I was then told I would need to schedule a fourth appointment. When I asked whether I could see a different optometrist or how a fourth appointment would be different from the previous three, I was told, “We can’t just give you the prescription you want.” That response was very confusing and dismissive. I was not asking for a particular prescription—I was simply trying to get one that allowed me to see properly and safely. I ultimately returned the glasses. I was also told that because my insurance had already been used, I would have to pay out of pocket if I went to another optometrist. I have never had this type of experience with any other eye doctor. Between the unresolved vision issue, repeated appointments, and the way my concerns were handled, I will not be returning.

If I could give this place zero stars I would. I came in to order contacts under my insurance, they said they were price match. I came in to pick up my contacts, for my six month supply only to be told that a three month supply was ordered. Then the associate that is giving me my contacts, let me know that they don’t price match with the insurance, and the associate did the transaction wrong. I was then told that I have to wait multiple days for a manager to come into the store to be able to remediate the problem rather than them being able to take care of this on the same day. I have been wearing contacts for over 15 years and never have I ever experienced unprofessionalism as this today. You can guarantee I will never come back to this establishment ever again. I will continue ordering either online or at another eye care place. Save your time, and money and go somewhere else. I guarantee you’ll have a much better experience.

Gabby was so helpful! I don’t think I have ever had such a good experience with any sort of medical service as I had with her. I asked a million questions, and she patiently answered every one of them with a smile while reassuring me that I wasn’t being annoying and that she loves it when patients ask questions like mine. She also patiently and thoroughly explained to me all of the choices in glasses and lenses available to me and their costs, and even wrote all of them down for me so that I could compare. I was also looking for a very specific type of frame, and she went through the drawers underneath the frames displays searching until she found EXACTLY what I was looking for. I will absolutely be coming back to America’s Best for anything vision-related I ever need in the future as long as Gabby is there, and I will definitely be referring friends and family to go see her as well. Thank you so much for such a great experience!

Quick and easy at a great price. I was greeted and taken care of promptly. I had issues with my current glasses and they (Gabby and Jessica) fixed me up. The service and culture will keep me coming back with my family