America’s Best Optometrist

I wanna say thank you too. Dr. Kumar. Awesome Very friendly Very Welcome She Remember Who I Am From last year. We laughed. We had a good time during my eye exam. She is wonderful. I also want to say Thank You to Raymond. Very professional helped me out and picking out my glasses that will fit my face. The Best very Welcoming. He knows what he’s doing. He informed me of everything. I Need To Know in regards. My payments. What glasses fits my face better. My Experience was excellent. I couldn’t have asked for a better service because it was high notch. It was the Best. I really recommend coming here. Everyone was friendly and welcoming.

I had such a great experience at America’s Best in Willowchase and wanted to recognize Enrique for his exceptional customer service. He was professional, patient, and genuinely kind from start to finish. I came in needing help, and Enrique went above and beyond to make sure everything was handled smoothly and efficiently. He made what could have been a stressful situation feel easy and taken care of. What really stood out was his attitude—he greeted me with a smile, took his time to ensure everything fit perfectly, and made sure I left completely satisfied. That level of care and attention is rare to find. Enrique is a true asset to this location. His professionalism, positive energy, and dedication to helping customers do not go unnoticed. I truly appreciate the experience and will definitely be returning. Go see Enrique he will take great care of you.🤗

made an appointment online and was seen next day right after work, got seen by some wonderfully kind people, the eye doctor was polite and amazingly quick. (she told me it went fast by becasue I have healthy eyes haha, i believe her name was keerthana) and the generous person named Quinn was extremely patient and informative throughout the frame and payment portion. They were so cute with a smile on their face all through the conversation. I can't wait until my new glasses arrive to see the quality of America's Best!

What can I say about my amazing visit at this America’s best location? Firstly, I was a patient at America’s best years ago, but left and recently came back because of an amazing deal that I received on Both contacts and glasses, even with an advanced prescription. But enough about me – more about Raymond and his amazing team! From the One welcome that I received from Sabrina and Celeste, who helped me check in even when I was running late to my appointment (Again, sorry about that😅). Next was my pre-screening, and this young lady was a whole lot different than the rest of the team, she was very melancholy and cold, and not very warm at all. The doctor was also a bit distant and seemed to rush me off a bit even when I tried to ask a few questions. My visit took an uptick again when I met Enrique a.k.a. my brother – he was adopted by my twin sister when I called her and she Heard how kind he was to me. lol I just came to pick up my glasses and they were here in just under two weeks as promised, Raymond and Enrique welcomed me with their warm smiles and even warmer disposition, and even ensure that my glasses were a perfect fit before I walked out of the store to pick up my lenses and my glasses. All in all, my experience was top-notch and I hope that this gets to other customers as well as their Corporate office to know that things are being well ran here☺️

Today I went to pick up my son’s glasses that I left about a month., since my son has 2 pairs of glasses I was in the area 2 weeks ago and the Store Manager attended me and said that they couldn’t find them and that they would contact me once they were found.,Today I decided to go pick up the glasses since I never heard back from the Store Manager or anyone there. When I arrived I spoke to the a store associate who was very sweet about me picking up the glasses all of a sudden the Store Manager comes over immediately and starts practically yelling at me saying that he never found them and that if I didn’t have a receipt for them being dropped off then I couldn’t claim them. I explained to him with the same attitude he was giving me that they didn’t give it to me since I’ve been there plenty of times before purchasing glasses for my son and they don’t give me any receipts because they already know me. I pointed out the sales person that I dropped them off with and he said that the salesperson didn’t remember.. he didn’t even ask him. The Store Manager behaved so unprofessional that i don’t know how in the world could this company point someone who obviously has zero knowledge about Customer Service. The way he treated me was so degrading and deplorable .. I hope Human Resource or The upper chain of command contact me regarding this situation. Maybe he was acting towards me because he is discriminating me because I am Hispanic because his behavior demonstrated that towards me. At the end he told me that I pretty much out of the glasses and wasn’t going to do anything to help me. I left stunned and his entire interaction with me. I definitely won’t ever return there after buying 8 pairs of glasses. I didn’t get his name but he was the only manager there.