Atrium Health Wake Forest Baptist

Great staff and Dr's. Was in and out in no time. Totally recommend. I also bring my kids in when they're sick and they are the absolute best. Always so gracious and understanding. You couldn't have better service from front desk, to the nurses and the Dr's. I cant applaud them enough!

Thank God for all of the doctors nurses technicians at the hospital. They were magnificent for me. The experience was overwhelming, but it was wonderful experience. I wish you could teach you the world how kind and generous and of course they have some rough rough times for me and they made it easier. Thank you. I love you. I’m glad you were there.

I was seen for a Sinus headache, the girls out front were super nice, I was checked in quickly and the Nurse and Dr we’re both awesome definitely 10/10 experience

Disappointing and dismissive experience I don’t enjoy going to doctors in general, but I went to this urgent care because I can’t afford to be out of work for a long period of time if something serious is going on. I had a cold that had lasted almost 10 days and was getting worse. The morning I came in, I woke up feeling like I couldn’t catch a full breath, which is not normal for me and was concerning enough that I felt I needed to be seen. Unfortunately, the doctor I saw was dismissive and made me feel like I was exaggerating or being untruthful about my symptoms. Rather than listening and trying to understand what I was experiencing, he challenged my description of shortness of breath and even tried to “demonstrate” what real shortness of breath looks like. That approach felt condescending and invalidating. I left feeling like I was in the wrong place and that my concerns weren’t taken seriously, instead of feeling reassured or properly evaluated. If I truly needed to be sent to the hospital, that could have been communicated respectfully and with care, rather than making me feel brushed off. I’m sharing this so others are aware of the type of care they may encounter here. When people come to urgent care, it’s because something doesn’t feel right, and being listened to should be the bare minimum.

This was one of the most efficient Emergency cares that I have ever been to. The people were kind, courteous diligent, and attention to detail. The receptionist was very nice and professional, the tech very thorough and listen, and the doctor could not have been more effective.