Balfour Vision Optix Optometry

I really appreciate how friendly and efficient the team is. Thank you to Jamie and the front desk staff for making the experience so pleasant. I highly recommend this office! ✨

I recently visited for eye issues, and the experience exceeded my expectations. The office is clean, modern, and welcoming, with a warm and professional staff who made me feel comfortable. Dr. Ong took the time to listen to me and explain every step of the process. He answered all my questions and prescription needs. They genuinely care about their patients and don’t rush through appointments. Overall, the entire office provides excellent service with a personal touch. If you’re looking for an optometrist who values your time, comfort, and vision, I highly recommend this office. I’ll definitely be returning for all my future eye care needs!

We had an appointment today at Balfour Vision, but due to heavy traffic, we were about 10 minutes late. We called multiple times to inform them, yet the staff was completely unhelpful and inconsiderate. The front desk service was extremely poor, and their overall management was disappointing. I honestly wouldn’t recommend this clinic—there are many other vision centers in the area that value customer service and treat patients with respect. Please avoid this place if you expect professionalism and courtesy. I won’t recommend single star.

This place is awesome! The staff are so friendly and customer focused. I recently had a brand new pair of transition glasses fitted and they fit and looked great. I had left these glasses on the counter in a protective case when our new puppy thought it was a new toy and ruined my 500 glasses. Balfour vision replaces at no cost. So thankful. The office manager is very nice and caring.

This was my first visit and I’m really happy with Mary Leong, O.D. and everyone who worked with me. They handled my insurance, assisted me in selecting perfect frames, and are just nice people! My glasses took a couple of weeks, and are probably the best prescription I have ever had. Thank you to each of you!