Great customer service all around. Dr Despain and his assistant are super friendly and awesome and so is the optician who assisted me (wish I could remember her name). She really takes her time to help you find a great fit for glasses. Thanks, everyone!
About
Billings Family Optical is an eye doctor and optical shop in Billings, Montana, located at 1540 Lake Elmo Dr Ste 1. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. The practice is in network with 9 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. 6 doctors are listed here, including Crystal M Carringtonhellier, OD, Devin B Despain, OD and Jennifer J Cross, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (406) 245-2299 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1540 Lake Elmo Dr Ste 1
Billings, MT 59105
Get Directions - Phone
- (406) 245-2299
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:30 PM |
| Tuesday | 9:00 AM – 5:30 PM |
| Wednesday | 8:00 AM – 5:30 PM |
| Thursday | 8:00 AM – 5:30 PM |
| Friday | 8:00 AM – 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/Denver. Holiday hours may differ.
Doctors at this practice
Reviews on Google 330
I’ve been going here for years. The doctors and staff are great - friendly, knowledgeable, professional and personable as well as make you feel comfortable. Your needs are heard and you have choices with some of the services. They are not pushy with buying glasses or contacts through them, which I appreciate. They have matched some prices for contacts as well.
Dr. Despain is very knowledgeable. I feel confident in his assessments. Eye exams are thorough and they submit the bill to insurance. They have a nice selection of frames to choose from. As I get older, I wish they had an opthalmologist in the office to deal with such things as cataracts, but they do referrals. The office staff and providers are all very friendly and kind.
I have been seeing Dr Carrington-Helier the past two years. She is absolutely amazing! Answers every question without rushing, very thorough and so engaging! Did not push any services or products.
We have been using Billings Family Eye Care for years now, and really appreciate the care and knowledge they offer. Dr Carrington-Hellier pays very close attention to our questions and concerns and makes every effort to assure we have healthy eyes and can see to the best quality available.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.