I recently had an eye exam with Dr. Bradley Doolen, and I was extremely impressed with the level of care and professionalism he provided. Dr. Doolen was personable, friendly, and exceptionally thorough throughout the entire appointment. He carefully explained every step of the examination process, not only describing what he was doing, but also educating me on what he was looking for and why each part of the exam was important. His ability to explain complex aspects of eye health in an easy-to-understand manner made the experience both informative and reassuring.
I was particularly nervous about the glaucoma testing, but Dr. Doolen’s calm demeanor and clear communication immediately put me at ease. His patience and attention to detail made me feel comfortable and confident that I was receiving excellent care.
I was equally impressed by his Optician, Marlene. I observed how efficiently she worked while helping patients select their eyewear. She demonstrated a keen eye for sizing, fitting, and styling, ensuring each patient found frames that complemented their face shape and personal style. Her knowledge, professionalism, and customer service were outstanding.
I highly recommend scheduling your next eye exam with Dr. Doolen. If you need glasses, Marlene will make sure you find the perfect eyewear to help you look and feel your best. Together, they provide an exceptional patient experience from start to finish.
Ryan D. Kupstas
