Bronxcare At Empire State

I have to say it was very, very clean and efficient. By far, the best outpatient experience I ever had and I’m telling you this I was impatient 10 times last year and outpatient at least the same if not more than many other doctors visits everything about Dr. Vladdas is 100% perfect. He is a gentleman And a very, very good doctor. Just by watching his staff work around him, and even when a new staff member was in place for the procedure. Did not follow the doctors orders he was corrected properly. The gentleman realize he made a mistake. Well, let’s just say the mutual understanding is there that’s what I respect about the doctor. Thanks, Dr. V This is Jay

They demand patients bring escorts but they make you wait in the cold in a parking lot with cars coming in and out. Very unprofessional, the director needs have to implement a new system to deal with patient escorts. This is absurd.

I had Surgery at this place on my knee, they were amazing. Nice and clean facility. I wish I can remember their names but the nurses and staff were so sweet and nice to me I wish I can thank them all. Stephanie was one person I do remember she was nice to me and thank you to my main nurse I wish I could remember her name. She put me at ease being that it was my first ever surgery. I have no complaints. They made sure my ride was ready even to take me back home I cannot be more thankful for them and the work that they do every single day.

What a professional and efficient medical and surgical facility. From the receptionists, medical assistants, nurses, and my AMAZING Dr. Tom Haller., I felt that I was in the BEST of hands. This was my second cataract procedure and if I ever need another procedure on any body part, I would feel fully confident and secure in coming back to EMPIRE. God Bless and Keep this entire staff!!

As of August 2024 I’m happy to report that this was a very good experience. The facility is clean and modern. The floors are polished and clean. The employees I encountered were all super helpful and seem to really care about the patient experience. There was a minor snafu with scheduling and I had to wait about 90 minutes longer than expected. Stuff Happens. The biggest downside to this place is lack of convenient parking. That was the reason I knocked off one star. If you are coming from the suburbs accustomed to driving that can be a big issue. If you’re coming from the city, maybe not so much.