Nonpareil customer serice! John, the optometrist and the store's assistant were kind and friendly and patient. The eye examination was thorough; and John has a keen eye on which glasses will frame and fit one's face well. I was able to leave the same day with prescriptive glasses that looked great. I highly recommend Bronxville Vision Center!
Bronxville Vision Care
About
Bronxville Vision Care is an eye doctor and optical shop in Bronxville, New York, located at 10 Park Pl. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames and contact lenses. The practice is in network with 15 vision plans, including VSP, EyeMed, Superior Vision and Aetna Vision. Care is provided by Gina Rossillo, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (914) 337-4440 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
10 Park Pl
Bronxville, NY 10708-4139
Get Directions - Phone
- (914) 337-4440
- Languages spoken
- English, Spanish, Italian, Korean
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 53
This place is going down the drain! Professionalism and commitment to the customer is none existent. Simple things like checking annual insurance benefits isn’t done prior the appointment. Gwen was extremely unprofessional when I called her out and asked her why it wasn’t checked prior and she cursed while walking away in front of my kid. When I told the vision practitioner that was there she said “it’s old age, they get cranky” if you are cranky and miserable there are plenty of willing and able individuals who want to work. I left my daughter’s glasses for over 3 weeks and kept getting the run around about when they’ll be ready. Gwen kept telling me, tomorrow, Monday, oh holiday weekend… I plead with them and informed Gwen that my kid got her license and was working nights and can’t see clearly while driving, we desperately needed her glasses. We had to vacation without her glasses and she was miserable not being able to see clearly. Before we flew back I called and John had no idea the glasses were there. I was pissed! I told him I would be writing a review about my experience and he begged me not to that he promised it would be ready when we arrived. I gave him the opportunity to make it right and he did. Almost 1 month without glasses. Now, we’re getting the run around for my husband’s glasses! Gwen says she doesn’t know when John will be in the office so now we’re in limbo. Now I feel like Gwen is deliberately sabotaging us to mess with us for calling her out. I’m taking my family of four business somewhere else!
Knowledgeable, kind, helpful people. Was a pleasure to meet you all. Thank you for my glasses. :)
I have been going to Bronxville Vision Care for several years now and it has consistently been an absolute pleasure to work with Gwen and John (and I very much miss Tony may he rest in peace)… Gwen is so kind and patient at the front desk and answers all my many questions so thoroughly and is extremely organized. Your glasses arrive when they say they will and you are always called promptly for pick up. John also goes above and beyond to explain the latest in optometry and trends and is super helpful in choosing frames and measuring/adjusting to provide the perfect fit. He is also generous with his time. In fact, today he crafted me prescription readers in ten minutes while I waited! The kindness and customer service, pricing and quality here is second to none… I highly recommend!
Horrible experience here purchasing contact lenses. The optometrist pushed a new type on me, which she was probably being paid to push, even though I had no issues with my current brand. Will never go here again. But as others have said, the lady working the front desk is very nice.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.