I was calling around to find a place that would see kinda on short notice. When I called, the people that answered the phone were extremely friendly, patient and genuinely kind. I could tell right away this might be a great experience off the vibe. As soon as you walk you're greeted warmly and checked in promptly. Everyone there was extremely friendly and smiling. It felt being somewhere where the individuals felt happy to be there and enjoyed what they were doing. The front desk lady was so nice and helpful. I got seen almost right away and was escorted back to one of the exam rooms by Jason. This young man was so freaking awesome at what he does and super nice !!!!!! After that I went back to the front to look at some frames when I got called back to the other exam room to wait for Dr. Sandoval. He was really great, patient detailed and kind !!!! He explained everything to me very clearly and was pleasant to interact with. After the exam I was passed off to Brenda. The cherry on top you could say because she was just as incredible as everyone else !!! She was sooooo helpful in helping me pick just the right frames for me and gave her honest opinion. She too was also patient, friendly and explained everything clearly. Before I left I let them know that the entire staff was amazing and that this honestly was the best place I've ever been to for eye care. The customer service here was absolutely and insanely EXCEPTIONAL !!!!! The overall vibe and joy that you feel when walking in is incredible. From the genuine kindness, phenomenal service and to the amazing pictures on the wall. I don't believe you will find a better, kinder, friendlier or happier staff anywhere else. I will be coming here from now on and won't ever go anywhere else. I was absolutely blessed to find this place and couldn't be happier with my experience. Thank you so much to everyone especially Jason, Brenda and Dr. Sandoval for the best experience I've ever had getting new glasses !!!!!
