Captial Family Eye

Staff meet you at the door and only open the door a few inches so they can stick there head out to talk to you and send you away if you don’t have a mask. I don’t have a problem wearing a mask but If your going to continue requiring masks the least you could do is have some extra masks or sell masks for your clients that forget to bring one. I paid over 200$ out of pocket for a pair of glasses the least you could do is not turn me away for something so simple as forgetting a mask. Your doctor surpassed my expectations she truly knows what she is doing but you have lost a client! 3 bad experiences is more than enough for me!

Honestly, this is one place where the Doctor is great but her staff has to be replaced. I have requested for information and was denied my own information. Here's the story...so I called to ask for a specific piece of information I needed to get a pair of glasses online. The person who picked up the phone told me they do not release that information...great....how the hell am I suppose to get glasses? I did have my prescription however i needed to get a specific number that was not on the prescription!!!!! I even told you what it was but apparently you aren't educated enough which is why you work there in the first place. You are quick to ask for money upfront but I can't get my own information so I that I may get glasses elsewhere. It's disappointing that Dr. Cecelia Xiong is such a sweetheart but her staff has no sense of professionalism. I bet you they will find an excuse to reply to me if they ever see this. Though I like the Doctor, I would not recommend this place and I have always told everyone such as family and colleagues to avoid this place at all cost. Until Dr. Xiong hires true professionals it would be better to go to Walmart instead. It's sad because I'm trying to support my own Hmong community but that means nothing in this new age. Please please Dr. Xiong, educate you staff or hire new employees.

My husband and I have been going to Capitol Family Eye Clinic for several years now. Every year, Dr. Xiong treats my husband and I with so much kindness. Sometimes I am surprised, having so many other patients come in and out, that she remembers us during our yearly exams. I feel so comfortable, it’s as if I am meeting up with a friend. My exams are pretty quick, straight to the point and easy to understand.

I've taken my parents to see many doctors some were good experiences, some not so great. We came across Dr. Se Xiong, and decided to visit her clinic. She was wonderful. She was kind, knowledgeable, honest and not at all condescending. I will definitely be bringing my parents here.

Opinions vary... Not sure why all the negative reviews are posted cuz it’s about the service provided by the Doctor. The truth is mostly all medical appts run behind on time.The insurance company dictates your options and final selections and folks need to watch their kids period... these are the bad reviews posted... My family and I have been filling our contacts and eyeglass prescriptions@ Capital eye clinic for eight years now and we’ve always had a pleasant experience. Our prescriptions have been correct, our glasses and contacts are received as ordered. The staff and Doctor are responsive, thorough and professional. We will continue to use and refer this optometrist.