Ccth Papermill serves patients in Knoxville and the surrounding part of Tennessee from its office at 4613 Papermill Dr. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, Davis Vision, Superior Vision and Spectera (5 plans in total). 19 doctors are listed here, including Christopher Taylor, MD, Shawn T. Sussmane, OD and Savannah Upshaw, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (865) 584-8551 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Honest practice, in my experience. After almost 2 years, my lenses were developing pressure cracks in the corners. Andes replaced my lenses for free after discovering the cracks were from a manufacturer defect with the size of the lense vs. my frames. I’m very thankful.
Dr. Mary Conway was great. She took me seriously when I said I had problems focusing and that I struggled with seeing at night. She’s the first optometrist who has actually given me a prescription me so I can get glasses to help! Their office was very helpful in answering questions. They also didn’t mark up my co pays so my lenses will be affordable.
Dr. Sussmane and his staff are very nice and pleasant to deal with. They are very knowledgeable, professional. This is my 2nd year using them and I am sticking with them for all my eye needs. The glasses are the BEST I've ever had experience with. No loose screws or lenses, and I haven't had to have them readjusted. These glasses are very well made and very sturdy . I HIGHLY recommend Andes Eyecare Optical. I am a satisfied and happy customer! Prices are the same as everywhere else. Great selections , process time is excellent.
I really enjoyed the friendly, helpful experience at Andes EyeCare! From the doctor to every member of the team, I felt valued and unhurried. Can’t wait to receive my new glasses.
Andes is a participating provider with my vision insurance so I went to look at frames. Greeted by nice female receptionist who is so helpful picking frames. The optician, Mark, is so nice and is also happy to help in anyway. He looked up frames to see about other colors and styles. He fixed my current glasses that were messed up. Although I left without buying new glasses, it is only bc I am waiting for my insur to clear up a mistake with my frame coverage. Customer service is a 10/10 for Mark and receptionist!
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