Chic Optique

I cannot say enough good things about Cheek Optique! From the moment I walked in, the entire process was seamless. Julie and Karen were incredibly attentive, detailed, and efficient. I got my glasses quickly, and they fit perfectly. I can see so clearly now, and I feel so confident. Thank you both for your amazing care—I’m beyond grateful! I’ll send a picture so you can see how great they look!

Although the store looked tidy and fairly well kept—just a bit cluttered—everything changed back in August when I mentioned I’d be using private insurance. The attitude shift was immediate, and the way the technicians treated me felt a lot like Julia Roberts in Pretty Woman before the makeover. Not exactly the warm first impression I expected when I was there to buy two pairs of glasses. Today was a completely separate situation, but still involved the same business. I wasn’t even going inside—I was just using a nearby parking spot for one minute so I could drop off benefit flyers at another store. My handicap placard was displayed, yet someone from that establishment came outside and yelled at me for using the space. Two different visits months apart, but both left me with the same feeling. Not a great look for a place I had hoped would treat people better.

What an amazing place! They have the best selection of designer frames I have ever seen. The store is neat and tidy and there’s a comfy couch to sit on if you need to rest a moment. They have an eye doctor on premises which makes it really easy to schedule an appointment to have my eyes checked get my new prescription and then pick out my frames and lenses. Everyone there is extremely knowledgeable and definitely know what they are doing. They work with some insurances which makes it even easier. They also are dog friendly which is really cool. I just got my new prescription sunglasses and I absolutely adore them. Thank you to Karen for helping me pick them out she always has the best taste. I definitely recommend that you check them out you will be more than happy that you did and you will love your new glasses!

I don't understand how this is acceptable. I had my contact lens exam over two months ago, paid around $150, and I still haven't received my contact lens prescription or any follow-up communication. No one has called or contacted me even once. I paid for this service, so I shouldn't have to chase the office just to get my own prescription. This has been one of the worst experiences I've ever had with an eye care provider. I would not recommend this office based on my experience.

I went back multiple times to get the "best lenses on the market" that I bought there adjusted to my eyes, and they couldn't fix them. Bought a pair online from Ray-Ban, absolutely perfect. When I brought them over to show the difference, they told me, "yeah, those are different lenses, they can't do anything about it." OK, so the really, really expensive lenses I bought from them (plus the exam with their own in-house Optometrist) can't be adjusted to work well, but the mid range lenses I got from an online store are perfect? This after them telling me that they would work with the glasses until I was happy. Not happy at all. I wish I had seen how many one star reviews there were before I made my purchase. Very disappointing.