Clear Vision Eye Centers East

This used to be my favorite place for eye exams and glasses. For over three years, I came here every time and recommended this clinic to friends and family. Unfortunately, that ends today. From the moment I walked in this year, the experience was completely different. The front desk staff was rude, unprofessional, and seemed like they had no idea what they were doing. The level of customer service has gone downhill. After dealing with that, they even made my glasses incorrectly. Now the situation is even worse—they can’t find my glasses. Their system says they were already picked up, but I never received them. No one can explain what happened, no one takes responsibility, and no one seems interested in fixing the problem. The only response I got from one of the rudest employees I’ve ever encountered was, “Someone will call you within 48 hours.” That’s not a solution. Businesses like this depend on customer service, and they’ve completely forgotten that. After being a loyal customer for more than three years, this has been incredibly disappointing. I can no longer recommend this place.

The service was fast and smooth from start to finish. The office is fully equipped for a complete and thorough eye exam. Dr. Silvia Mijares provided amazing care, she was professional, attentive, and made me feel comfortable throughout the visit. I highly recommend this office to anyone looking for excellent eye care!

I came to clear vision again because they did a awesome job on my last pair of glasses. But this time around it has taken them over a month and counting and I still haven't received my glasses. I saw them in June of 2026 n now it's July 16th n I haven't gotten a call yet. I have called every week n been told a different story bout where my glasses may be. But to know knowledge of where my glasses are . I'm so frustrated cause I've been spending Uber money to get to work cause I can't see n all they can is I'm sorry, but I have spent over 200 dollars in travel fees .... this is unacceptable n I won't stand for it not another day. I'm calling tomorrow n if I don't like what they say I'm cancelling my glasses n reporting them to Medicade them going somewhere else for glasses. N now I'm pissed 😡😡😡

Every time I go to this Clear Vision Eye Center, I am always treated like being part of their family. They have always treated me and my family with the up most respect. I recommend them to everyone..

Excellent service and level of attention, in both English and Spanish. Many exams are taken for a routine check-up. Note that there’s an out-of-pocket for everybody for one of them (My total was $49). I had a great and uplifting time with Dr. Mijares, which I wish would happen more at the eye doctor’s.