Coastal Bend Eye Center

Honestly my pcp recommended this place. I was very disappointed, waited over an hour before being seen, they also didn't check my vision before my eyes had been dilated fully so everything was blurry by the time I was actually seen. I've never had an eye appointment like the one I had here. Was told to read the letters, then grabbed something from a basket and asked if my vision was better than the lens he held up. Didn't put the big machine up to my face and rotate through different settings. Overall very weird experience.

Dirty exam room, exam room is in disrepair with wire channels hanging off the wall and antiquated looking furnishings, relatively poor attitude at the receptionist desk and they NEVER answer the phone! I truly don't even know how they maintain their patient base, let alone aquire new patients. If I were not relegated to use them because they are the only optomerest near me that accepts my insurance, I would NOT, let me repeat that, I would NOT use this office for any sort of eye care! If your insurance is accepted elsewhere, go there, not here!

Nice Doctors and staff. Very helpful and informative.

I wanted to write this review because most of the reviews here are most than a year old. I had an easy experience with the folks at Coastal Bend Eye center, and perhaps they've gone through some staff changes for the better since the majority of reviews here. I had no problem signing up for an appointment, the staff were courteous when I arrived. I knocked a star off because it was a long wait between my appointment time and actually getting in to see the Optometrist, but once I was in with her, it was a fast, thorough, and easy exam. Also, the long wait time is in line with every doctor's office I've visited in Texas, so maybe it's less a reflection of the office and more a reflection of overworked conditions. Lastly, paying and getting new lens & contacts ordered went as smoothly as possible. In short, they're a fine Optometrist office.

The visit I had was set up for me by the Veterans Administration (VA). I had no problem with personnel or the Doctor. However... the temperature in the office is my problem! I suggest winter wear because it's freezing 🥶 in there! You may think I'm kidding 😂😂🤣 but seriously 😒 it was Cold ❄️ in there. Overall good experience. I give it "cool" 😂 👍.