I wanted to update my original review. The staff at this location is genuinely friendly and helpful, and I appreciate their service. However, I had a very disappointing experience with the quality of work on my glasses. I brought in my own frame,my late grandfather’s. Which hold a lot of sentimental value for me. They installed my prescription lenses, but as soon as I got home, one of the lenses fell out and got scratched. I immediately brought them back to explain the issue and have it fixed. Unfortunately, while trying to reinstall the lens, the staff accidentally broke the frame. I was really saddened by this, as these frames meant a lot to me emotionally. I chose not to go with the basic insurance options specifically because I wanted to use these special frames. I’m quite disappointed with how this was handled.
