Great place for eye care. Up to date medical equipment, trained and courteous staff and first class medical treatment. I trust these good folks with my eyes.
Complete Family Eyecare of
About
Complete Family Eyecare of is an eye doctor and optical shop in Carbondale, Illinois, located at 1241 E Walnut St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. The practice is in network with 10 vision plans, including EyeMed, Davis Vision, Spectera and Aetna Vision. Doctors at this practice include Chase A. Rudolph, OD, Teresa Myers, OD and Lexie Peper, OD. It is open 5 days a week. Walk-ins are accepted. Call (618) 529-3452 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1241 E Walnut St
Carbondale, IL 62901
Get Directions - Phone
- (618) 529-3452
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 1:00 PM |
Currently open — closes at 5:00 PM. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 78
Not really them but whomever makes the lenses. I like the staff and doctor. I have repeatedly gone back and can't get the glasses right. Just got them where they were darkened correctly and now I can't see with them. I see better without them
I have been going to Complete Family Eye Care for many years. I've always had great care from the doctors there and the office staff are amazing! Dr. Peper is there now and I've told everyone that will listen to go and see her. I have to give a shout-out to Danielle and Courtney especially... they have helped me select new glasses and answered my questions. Great customer service! Thank you for all that you all do! 😊
I have been to Complete Family Eye Care three times, and I consistently get the best eye exam I have ever had. They have the Optos machine that takes a picture of your retina, so you don't need to be dilated. The staff members are polite, helpful and efficient. Dr Peper is very knowledgeable and personable. She patiently explains the results of my exam and answered all my questions. The individual attention she provides far exceeds her competitors.
I have been coming here since 2018 with no problems, so this is extremely disappointing to write. Recently, they started doing a different test during exams. They do not include this in the price of your exam. They don’t even explain that it’s an additional cost unless you ask. They just make you sign the form without ever including the actual price. You are also not able to opt out of it. I asked prior, was told the wrong information, so i signed it. Then I got hit with a bill $35 more than I anticipated because of it. The test (it’s a new type of dilation test) is good for checking your eye health, sure. However, there is no reason to not include it in exam price if you are FORCING patients to take it. If I am unable to do an exam without it, that means it IS a part of the exam and should be charged as such. I ended up making an appointment to take my family to a different local eye doctor who I told about the situation. They agreed that it was weird because they do the same test and bill the insurance for all of it (not just the bit over the $39 you have to pay in addition to your co-pay, like you all). I’m not sure why this office couldn’t bill insurance (especially since no one returned my call to explain it), but it genuinely feels like a way to charge patients extra, especially since insurance likely would have paid less for the service. 😞
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