Order pick up takes forever. I had to go pick up my order twice as they did not check their delivery correctly and received incorrect lenses. 2nd time to pick up, there was only one sales associate to help a bunch of members. Staff are nice but not enough of them to help everyone efficiently.
Costco Optical
About
Costco Optical is an optical shop in Stockton, California, located at 1616 E Hammer Ln. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames, contact lenses and sports & safety eyewear. The practice is in network with 4 vision plans, including Davis Vision, Superior Vision, Spectera and Cigna Vision. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-ins are accepted. Call (209) 478-2991 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
1616 E Hammer Ln
Stockton, CA 95210-4119
Get Directions - Phone
- (209) 478-2991
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 8:30 PM |
| Tuesday | 10:00 AM – 8:30 PM |
| Wednesday | 10:00 AM – 8:30 PM |
| Thursday | 10:00 AM – 8:30 PM |
| Friday | 10:00 AM – 8:30 PM |
| Saturday | 9:30 AM – 6:00 PM |
| Sunday | 10:00 AM – 6:00 PM |
Currently open — closes at 8:30 PM. Times shown in America/Los_Angeles. Holiday hours may differ.
Reviews on Google 20
What a fabulous experience from beginning to end. The doctor was amazing and Regina in the glasses department was kind, very helpful and extremely knowledgeable. Can’t thank them both enough!
I am reviewing the Optical Dept not the Dr's office. They are very helpful, professional and take the time to assist you in choosing frames, lenses and getting the best purchase if you have vision insurance. Great selection of frames and contacts. Prices are wonderful. Please give associate Junior a raise! He's hands down the best of the bunch. He goes above and beyond in customer service and satisfaction.
The worst service EVER!! The most unprofessional doctor I have ever encountered in my entire life. Save your time and money and seek optical services elsewhere. The doctor and his receptionist are giving Costco a bad image. Neither of them could get their stories straight regarding my appointment (which was scheduled 2 weeks in advance) and treated me as a someone who was trying to force a walk in upon them. The doctor is hostile and rude and should not practice any kind of medical services ever!!!!
Dr. Fong is a stone-faced, rude, unprofessional and despicable person, and you don't expect his receptionist to be any better. I gave him a 15 minutes lecture for his behavior but he seems to be insensitive to any kind of criticism. His last prescription, made at Costco (Stockton) gave me trouble and this time I had to ask for a credit for my glasses. I guess most people go to him for the convenience of being at the premises of Costco. However, now the new staff at optical center is also careless, cavalier in their attitude and unprofessional compared to ten years ago or more. Stockton Costco should pay attention to the behavior of its handsomely paid staff who are not as courteous as they used to be.
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